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October 2024 by CRYSLOVE
I love this location! Has everything I need and more to feel successful in my fitness journey! It's always super clean and the staff are very inviting/helpful! 10/10 for sure!
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October 2024 by Sarah Naiyer
Devin, Andre, and Paul are great!!! My account was messed up from my previous gym and I had no problems getting it transferred over love this gym ?
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October 2024 by Milah Loose
Great gym! Staff are friendly & super helpful.
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October 2024 by patrick cooper
Crunch farmington has been the place to go for me for years. Staff is always friendly and make you feel like part of the family. They always try to stay on top of cleaning and keeping up with everything even during peak hours. It’s the kind of gym that makes you want to drive out of your way just to be there. Keep up with the awesome work! Special shout out to Paul and Andre, these guys keep the gym running!
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October 2024 by Hussain Altweej
The best gym ever !! Greatest staff of all time
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October 2024 by sujith andhe
Worst club in the locality maintained by unprofessional and greedy staff. Andre, Paul & Devin are club staff but they call themselves as General/Assistant managers without any experience how to treat customers. They don’t clearly mention the anything about the charges that are levied on customers before joining but later when we ask them about the charges that are applied on us they keep saying that they have already mentioned about these charges during signing up.
No matter what we talk to them the whole staff keep on saying just one line “you have signed the agreement and everything was informed to you prior to signing the agreement”
I reached out to them prior to billing cycle to cancel my membership but they did procrastinate their work until the billing date arrived and made me pay the fee(monthly&annually)
Even if had to cancel the membership I had to pay these fee before leaving.
I’d never recommend this club.
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October 2024 by Sainath Reddy
Wouldn’t recommend to anyone. Better drive couple miles more, you’ll find a better gym than this one because none is worst than this. This gym has the worst staff. They wouldn’t follow their own terms and conditions. They are trained to mislead and enroll whoever comes in without telling how all the plans work. They are basically trained to cheat customers.
Shady and cold people. They will just talk in a loop and keep their cool until we loose, but still won’t solve our issue. Cleverly stole my $200 within 2 weeks. They are skilled at this. They should be ashamed to do this over and over. Staff should know that they are getting paid to mislead customers and that’s hard earned money of people.
They didn’t mention about any 45 days thing.
Assistant manager pretends as general manager and general manager is not at work all the time. When you meet general manager, he is a veteran at misleading customers. They wouldn’t cancel my membership in the end and kept my money.
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October 2024 by vikram sah
I go here almost everyday. I find this one the best gym in the Farmington area.
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October 2024 by Liam Thomas
awesome people awesome gym
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October 2024 by Abdullah Mahmood
the staff at the front are lovely, Paul, Devin, and Andre are all very professional and have always treated me fairly and with respect!
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September 2024 by Paul Corwin
Stole my 500 dollar down payment
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August 2024 by Cherell
Paul, the GM is friendly until you need his help. YOU CAN NOT CANCEL IN THE APP, OR ONLINE. This location does so poorly in sales, they need to see you face to face in order to cancel so they can play the “retention” game. That’s what an employee told me. I filled out the online cancellation form but they called and told me they can’t honor it over the phone because they want a signature. They say I have to come in or mail a letter. I told them I could do neither as we were on a cruise ship at the time for 30 days. I asked if there was a way to do it digitally. It was not. I come back after the trip and the bill has accumulated to over 150 dollars. I tell them I need to cancel (as well as gave the backstory) but now they say the bills is too high. They want the full 150 payment, then they’ll cancel. I told him that’s ludicrous. Paul then became extremely rude and said verbatim, “I dunno what you want me to say. Let it go to collections after 3 months, then.” I asked him why he didn’t say this on the phone, and he said because it’s in your agreement. There were a multitude of ways my situation could have been assisted. They could have also placed my account on hold while I was gone which Paul apologized for not mentioning at the time.
Don’t sign up here. They’re only money hungry. Thanks to Crunch, POWERHOUSE has a new client!!! It’s much better people over there! GO TO POWERHOUSE !!!
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June 2024 by Lizzy Partin
Great gym! Lots of great equipment and the people there are amazing!!
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June 2024 by Person
Great Gym!!
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June 2024 by R Hughes, Ph.D.
Extraordinary club. It is not my home club but I know excellence when I see it because I've been working out for years and I have seen many sports arenas and fitness centers. Extraordinary leadership hosted by general manager Paul and assistant general manager Andre. Great use of space and the space is huge. My club is about 1/3 of the size.
Spotless . High energy. I did not need a spot lifting but I did spot club members thoroughly enjoying themselves. You can tell from the body language. Farmington Hills is most lucky to have this amenity within their city limits. Congratulations to the incredible staff for a job executed wonderfully.
