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December 2023 by Adam Lee
Will update this to 5 stars if it's acknowledged by chase. I've got 2 things.I've waited over 5 years for them to patch up the cement in the drive up ATM. It's hard on the transmission because when you go into park that little drop off puts a strain on the drive train.Also please bring back coffee LMCU has a Christmas display of cookies coffee tea etc. Chase is the better bank but at least bring some coffee back friends.
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December 2023 by SDiamond Charmaine
Friendly an nice just super slow. All 4 times I come slow slow slow! An it's never busy
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September 2023 by FunnyBomb123
Avery D. Made my entire week! The tellers and Avery helped me with the issue I had, and he made everything so much easier! I will only go to this branch for any professional help. Thank you all! The tellers and Avery were very sweet and real people who understand real problems and will do everything in their power to help! Thank you again.
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May 2023 by Rachel Rys
Gaurav was a phenomenal help. He worked with us late into the day to set up my son's high school checking account after another branch that had multiple people said that they didn't have time and couldn't tell us when they would and asked for my number.
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February 2023 by Nagaraju Mogili
Horrible customer service at this branch. We went in today to get a document verification signature (similar to notarizing a document, in fact, much simpler, just had to verify my ID card and signature) It was humiliating and embarrassing to wait for so long and were sent back saying it’s not JP Morgan chase’s policy to sign/verify such documents. I told them I am a chase account holder, in fact a private client (whatever that means). After speaking to couple of supervisors, (one never even cared to come out to lobby to find out the issue) they started looking up for to their official policy on the internet.I had done so many documents notarized before at other branches. Its hard to go bank to this branch again.
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September 2022 by Nena K.
Rodney was super kind, efficient and helpful. Would recommend this location! Finally found a chase that was fast and friendly:)
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June 2022 by Alex S
Called Chase to see why I got charged a service fee on my checking account, and Grant helped me out tremendously! He went over why I got charged the fee, what I need to do for the future, and waved the fee for that month! We need more people like Grant in the world, thank you for 10/10 customer service.
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January 2022 by Johnesia Smith
Convenient. It's down the street from where I work
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October 2021 by Rishab Kapur
Worst possible customer service ever. Beware of the branch manager Mike.
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June 2021 by Yousra Jaber
Temporary closed! Why you say it’s open!
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November 2020 by Edgard Alicea
Had a good experience the staff is friendly and positive. I strongly recommend going there
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September 2019 by SayItStraight M.
I find it simply idiotic that they only have ONE banker working during the lunch hour. Really? When do you think people run to the bank?! D*******
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March 2019 by Kirsty S.
ATM is so slow. Also, the large concrete slab that sticks out way longer than it needs to damaged my car (car pic), apparently multiple other vehicles have been damaged there too! See pictures I took!
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November 2017 by Carrie Roux
Wonderful Customer Service! Brian Connolly was extremely knowledgable, helpful, polite and professional. He knew I was in a hurry and he did a very thorough yet quick job helping me with all my banking needs. Thank you!
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October 2016 by Travis Alias
Terrible service. They are so quick to sell a credit card to you but don't explain things!
