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January 2025 by phillip naz
I recently open a bank account at this location B.O.A Jatta was very helpful , professional and very personable. I can tell she loves her profession . Please request jatta for your banking needs . You won't be disappointed.
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January 2025 by H Mansour
I had excellent help from Yara Roumieh this morning, she was very patient and supportive. She is doing very nice work. best represent to Bank of America!
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December 2024 by ommuruga
Yara Roumieh is kindly person and doing great job
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November 2024 by dipanshu jindal
Yara Roumieh is very professional.
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September 2024 by Karen Marie Corsi
Went in to make a deposit and the two lovely ladies that assisted me were so super nice and helpful. I hadn’t been inside a bank in probably ten or more years so things were a little different than the last time I deposited a check.
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June 2024 by Donovan Isho
In short, do not open a business account at this location. They don’t want to help at all and they have little to no knowledge of how business entities work. I spent 4 hours of my day going back and forth on a goose chase that this location sent me on. I went to another location that got me in and out of there in less than 45 minutes. I was very satisfied with the other location and very unsatisfied with this location.
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April 2024 by Adam Yako
Very good customer service .Sama Yousif was very helpful and provides more details.
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March 2024 by Adrian Havrestiuc
Worst customer service. Makes you wait 30 minutes only to tell you that you need an appointment
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March 2024 by Piyush Rahangdale
I recently had the pleasure of visiting the Bank of America branch located at 35410 Grand River Ave in Farmington Hills, MI, where I received exceptional service from Ms. Jatta Monette. From the moment I stepped into the branch, I was greeted with warmth and professionalism that immediately put me at ease.Jatta went above and beyond to assist me in opening a new account, taking the time to thoroughly explain the process and answer all of my questions patiently. Her knowledge of the various account options and their benefits was impressive, and she helped me choose the one that best suited my needs.What truly stood out to me was Jatta's hospitality and genuine care for her clients. She made me feel valued and ensured that I had a positive experience throughout my visit. Her friendly demeanor and willingness to assist made the entire process smooth and stress-free.I left the branch feeling confident and satisfied with my decision to bank with Bank of America, largely thanks to Jatta's exceptional service. I would highly recommend her to anyone in need of banking assistance at this branch. Her dedication to providing top-notch service is truly commendable and sets a high standard for customer care in the banking industry. Thank you, Jatta, for your outstanding support!
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March 2024 by Rahul Siva Satya Sai Vejju
Sama Yousif, Relationship Banker, great customer service from this lady…very friendly.
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February 2024 by Nolan Munce
Everyone is friendly enough, but the hours don’t make sense and the store always seems to be understaffed. Expect to wait when you come into this location.
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February 2024 by CHIEN TING
Very friendly and professional service, good parking! Very friendly and welcoming to customers, great!
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February 2024 by Catalita A.
The old Caucasian lady behind the cashier ALWAYS calls the manager when I go to the bank to cash a check, or if I want to withdraw $5,000 or more than that. She is racist! I HATE going to this bank, this woman makes me feel discriminated EVERY TIME I make the mistake to go (I am Latina).
The one time I went with my Caucasian husband I was treated kindly for the first and only time in over 1 year. That one time I was greeted kindly, taken care of promptly, and no questions were asked to me; no manager was called.
I went today and she was, as usual, the only cashier working, and she had a paper posted on the window that said she had lost her voice. WHY on Earth would a bank have only 1 cashier who happens to not have a voice?!
Racist old woman, and unprofessional bank.👎
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February 2024 by Robert Sukkar
Terrible staff , rude and they are willing to work , very unprofessional
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February 2024 by Farheen Shaik
Quick service
