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February 2024 by Shelley Meltzer
They care for my car like it’s their own. Detail oriented and great communication throughout the process.
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February 2024 by Suh Hoon
Automark worked on my BMW X5M when someone ran into my passenger side. They kept me updated every week and were great with communication! Great overall experience!
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January 2024 by Pam Skandalaris
I was very pleased with the service l received at Automark Collision Center. From the friendly customer service by the ladies at the front desk, to the excellent communication and explanation of what steps were required for the repair and the part that needed to be ordered for my car by Jake. The icing on the cake was when l picked up my car, not only did they wash my car but they cleaned and vacuumed the interior!! Now that’s what l call service above and beyond!! I would highly recommend this place if you ever need work done on your car. These guys and gals are the BEST!!
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December 2023 by Anne Marcovecchio
Amazing service and quality from this body shop!!! Look no further!!!!I am a "car" person and I love my vehicle which I keep in pristine condition. When someone backed into me, I was really worried about finding a top quality repair shop that does excellent work. I was thrilled to find Automark and they certainly exceeded my high expectations. The staff in the office were fantastic. I loved that they gave me weekly updates and handled all the insurance "things" including my rental car. SUPER kind and professional people which is hard to find these days. When I went to pick up my car (AMG GLE 53 Coupe) it looked as good as the day I picked it up from the MB dealership. The detailing they do after the repair work is super impressive. I also had to travel to IL a week and a half after I dropped off my vehicle for repair. The shop staff not only made my car look brand new BUT they also made sure it was done before my trip to IL. I so appreciate the hustle and quality work. Thanks again!!! I will continue to refer this business to many friends and family.
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October 2023 by Lou
I love the staff up front! Very helpful and nice. The only issue you may run into is availability to get in. But that should let you know the work is very top tier. It’s always a line to get into this place. They do multiple high end brand vehicles. The painters are amazing. Highly recommend.
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October 2023 by Betty Smocovitis
I really appreciate the quality of the work done on my new Subaru Forester which got rear ended by trucks only months after I bought it. The team at Automark was exceedingly communicative sending me weekly status reports and answering questions. When I went to pick it up, Ian, who was responsible for repairs came out to meet me and explained to me exactly what was done. He took a lot of time with me, and they all did. This is excellent high quality body work facility on automobiles by an expert team with excellent customer service!Service: Body & Trim
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October 2023 by G T
Alan and the team at Automark completed work my Lexus GX from a minor accident as well as paint correction. The team kept me informed on the repair process and was very meticulous to bring the car back to factory condition. I had the front end wrapped at Clear Auto Bra and they were pleased to know that the work was being completed by Automark. They mentioned this was the best repair they have seen from any collision shop. Highly recommended!Services: Painting
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October 2023 by Karen Ware
Automark is the best from the front to the back. Monica and staff, to include Jake are professional and crazy efficient. The service on my BMW is always top notch. Always my 1st choice and worth the wait.Services: Painting
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September 2023 by susan glass
Everyone was more than helpful and extremely polite. Always provided answers to my questions , always answer the phone and got the car done earlier for us so we could take it on a trip.I will never go anywhere else !! You guys are awesome...thank you .Services: Painting
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September 2023 by Phillip Weisenbach
Great weekly communication on progress. The workmanship was fantastic, our RV looks better than new! We highly recommend them for any collision repair work, our vehicle is a Class C motor home on a Mercedes Benz Sprinter ChassisServices: Transmission
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September 2023 by Joshua V
While traveling our vehicle was towed here. They couldn't even look at it for over 3 weeks. I towed it elsewhere they looked at it next day and got parts ordered. They are busy so that is a probably a positive testament to their work. But, i was disappointed they wouldn't even LOOK at it and order parts for almost a month
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August 2023 by James Wamsley
My car looked so good... As good or better than when it was new.Waiting for parts was the worst part and they don't control that.The work they did was perfect and comes with a warranty.Communication was ample as they seemed updated at each step along the way.Very pleased overall!
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June 2023 by James Feng
Awesome place! A large rock was thrown off an overpass and hit the underside of my bumper. My bumper was damaged, radiator leaking, and had banged up the underside of the car. Called my insurance company and request Automark as they are the BMW certified body shop. Very thorough evaluation and great communication throughout the process. Sent a bunch of pictures showing what was damaged as a result of the rock (as well as showing damage unrelated to the rock). Used OE BMW parts and insurance gave no issues despite not being in their network. Results look better than new! Would definitely go back for any future body work
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April 2023 by Shannon Polsgrove
The team here is the best! Between handling everything with my insurance company, to making sure my car was back to me in the best shape possible, I am beyond pleased. THANK YOU!Services: Painting
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April 2023 by Nick Nalu
I recently had an aftermarket bumper installed on my Audi S4, and was in search of a facility that I could place my confidence in to do the job the right way. Lucky for me, I found Automark! Nick and the rest of the team were so accommodating and committed to quality and detail every step of the way. It certainly made my experience much less stressful, knowing the caliber of the professionals that I have entrusted with my auto body needs. That trust is simply everything when it comes to services like this. I will certainly be back if I am ever in the need for body repair in the future (hopefully not)!Services: Painting
