The AT&T Store in Farmington Hills is known for its exceptional customer service and knowledgeable staff. Customers have praised employees like Raymond and Madison for their professionalism, patience, and dedication to resolving issues. One customer highlighted Madison's outstanding assistance, noting her persistence in fixing a complicated phone setup, which involved staying late to ensure everything worked perfectly. Raymond has also received high praise as the best AT&T representative encountered, with long-time customers recommending him for his thoroughness and commitment to finding the best deals on phones. The store offers a range of devices, including phones, tablets, and smartwatches, along with flexible prepaid plans and unlimited data options, making it a reliable choice for anyone looking to stay connected. Overall, the staff's willingness to go above and beyond has left many customers feeling satisfied and happy with their service experience.
Megan was very helpful. Made my day, coming up with a solution that given Galaxy did not do! Good job!
July 2024
I want to give Madison 5 stars for her outstanding assistance in setting up my new phone. Unfortunately there were some unforeseen complications but her persistence,patience and professionalism allowed solutions to be obtained. She handled the situation well and in fact stayed late until the phone difficulties were resolved.
July 2024
Costumer service was great Raymond was The best AT&T rep that I have dealt with ever and I have been with AT&T since 1998! Thank you for your assistance I definitely would recommend asking for Ray when you go into the store.
