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July 2024 by Ida Caruso
Our recent customer service experience was excellent & we're most thankful to Lindsey Compo for assisting us with the purchase of the perfect TV. Lindsey's knowledge and kindness were appreciated very much!
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July 2024 by C. D
I went in on 7-15-24 for the purpose of purchasing a small deep freezer. I had the pleasure of meeting and talking to Mr. Thomas Bond. He explained everything I needed to know and answered all questions that I had. Long story short, I'll be picking my freezer up on 7-16-24.
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July 2024 by Jack Wasson
The driver and delivery person were both professional, pleasant, and punctual. They were very cautious not to damage my walls and overall exceeded my expectations. I would not hesitate to use them again. In addition, our salesperson (Lindsey) did a great job and she is following up with the mfg representative to help resolve a problem regarding a manufacturing discount…
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July 2024 by Linda Brazier
My new go too place, thanks to Kevin in southgate abc
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July 2024 by Robin Wallace
Had another great experience at ABC Warehouse. Lisa Redmond was fantastic. She listened to what I was looking for, showed me options, helped me find the best appliance. Will have my new clothes dryer delivered in just a couple of days. Highly recommend Lisa at ABC Warehouse.
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July 2024 by Jennifer Ellis
We ordered a new refrigerator and Lindsay went above and beyond to help get us the fridge quickly!
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June 2024 by Belle Kohen
Lindsey was amazing!
We bought a double oven in less than a half hour. Excellent service
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June 2024 by Kern Gilson
Repeat customers for years and have always had a good experience at the Farmington Hills ABC Warehouse. Lisa was exceptionally helpful, knowledgeable of the products that they offer and gave us a good deal. Thanks
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June 2024 by Ramy
In and out in 20 minutes with two appliances. Lindsey was great, helped me get what I wanted in an excellent price and worked her magic for quick delivery. Definitely try to work with her
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June 2024 by Nofret Satra
Great deals. Competitive prices
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June 2024 by Timothy Parker
Have been going here for many many years Bruce Gorman is hands down the absolute best person to deal with
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June 2024 by Michele Hylko
We started our search for a new washing machine at a familiar place to us - ABC Warehouse on Orchard Lk. Rd. We’ve purchased from there in the past and came to trust a talented salesperson there named Lindsey. Her knowledge of the various makers of washing machines, as well as features, definitely puts her on top! It can get overwhelming when comparing washers! She was down-to-earth and had our needs in mind when helping us make our decision. We purchased a Whirlpool and are very happy with it. Delivery, installation, and removal of our old washer went smoothly. I thought it would because of Lindsey’s attention to detail and the ABC Warehouse name.
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May 2024 by Michael Nelson
I recently purchased five appliances at ABC Warehouse. While I knew that ABC had good prices, I didn't know it had such excellent customer service and helpful salespeople. Lisa Redmond at the ABC in Farmington Hills went out of her way to comb both in-store stock and the company website to get me the absolutely best prices. She made me feel like she working for me and not ABC. In the future, my search for affordable appliances will begin where my last purchases ended - at ABC Warehouse in Farmington Hills and guided by Lisa Redmond.
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April 2024 by Steve Miles
Great experience.
Picked out a washer quickly..little issue developed everything was ready so I just ran in and it was taken care of.Delivery was excellent. Called twice to keep me up to date for delivery. The 2 gentleman were friendly and respectable even working in the rain .They worked quickly,had everything hooked up,and insisted on cleaning up later. I could not be more pleased.2.5 weeks wo a washer trust me it is working already!. Thank you for an incredible experience. Highly recommended
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April 2024 by Tiffany Jones
BUYER BEWARE
Update March 2024
LG came to look at the dishwasher. Surprise, surprise the hose was destroyed!!! The subcontractor ABC Warehouse hired pushed the dishwasher back so far it crushed the drain hose causing the water to backup into the dishwasher. All of this could’ve been discovered had he taken the time to come back and look but NO! ABC Warehouse said they couldn’t help us because we didn’t purchase their warranty. I WILL NEVER shop there again nor will I recommend this store to anyone I know. All of this could be been prevented had human decency and kindness been the first step instead of TELLING me that because I didn’t buy their extended warranty there was nothing that could be done for me. Go somewhere else! Skip the ‘discount’ and pay full price and hopefully you receive better customer support.
Purchased an entire appliance suite (refrigerator, range, microwave, and dishwasher) for approx $8k from ABC Warehouse for our new home. The staff were nice and we even caught a holiday sale. We were told everything was brand new so you could imagine my shock when 6 months later the dishwasher stopped draining water and the dirty water would back up into the dishwasher. The first thing I did was check the app and it immediately said there was an installation issue causing the water not to drain. I called LG, we did troubleshoot steps over the phone to do a manual drain and was informed that since they didn’t do the install and that the manual drain worked, I should contact the company who installed the equipment as my first step. I called ABC warehouse back and the sales associate asked ME who did my install. How would I know that when we paid to have their team install (low and behold it was a sub contractor). He said he would call me back because that purchase was made last year (delivery Sep 2023, I called in March 2024) and that info may be hard to find. Needless to say he never called back but my husband played phone tag with some guy for about 2 hours before he put it together that, that was the subcontractor who installed our appliances. The subcontractor then called me (because my husband was at work and I asked him to call me first anyway), asked me to take photos and TEXTED me back and said ‘based on the PHOTOS, your equipment is installed properly’ and that I need to call LG back and the ABC Warehouse store manager for the next steps. Called back and the sales associate repeated what the subcontractor said and also said that since we didn’t buy insurance we need to call LG! My husband explained that LG was already called and they explained that because the equipment successfully completed the manual drain and was installed incorrectly (remember the error codes stated this) that they are not liable. The sales associate said he would call back and surprise,surprise never did!! Now you would think after spending approx $8000 in the store that we would have received better customer service but I guess not. Not once did I ask for anything free, I just wanted someone to come out and look at what was installed because AGAIN, the automatic error code said something was INSTALLED WRONG! Now I see why people don’t shop here. When the next appliance goes out I’ll just pay the ‘regular’ price and pray I receive better customer service. Especially when I spend thousands of dollars in one store!
