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September 2023 by Amy Rapin
Great place to rent from. Very nice and friendly people. Very helpful and willing to make sure you have everything you need to get on your way
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August 2023 by spicer 008
I enjoy having my valuables there. Storage at the U-haul. I have them there for 4 years. Everything was great and I am pleased.
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June 2021 by trina Williams
Unorganized, dirty, and very unprofessional. Don't waste your time.
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December 2020 by Chelsea Dauter
I was recently locked inside the gate for over a hour and a half due to my access code being denied...I tried calling the Alexis Rd location to have someone help me, no answer. I tried calling the Bedford managers phone number that was posted on the door, no answer. I called the Alexis Rd location again and their phone system automatically forwarded to me to their customer service line. I couldn’t get through to the store themselves. After having to call the police department... I waited on the line for over a hour for a representative to answer and was unsure if she was able to help me. After being on hold while she spoke to someone else they where able to contact the manager to come and unlock the gate.I’m frustrated because there was no apology from U-haul. They came and unlocked the gate and drove away.They claim to have 24 hour access but that isn’t true either & even during business hours nobody is there in the office to help.
