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August 2022 by Jerry B (Barnacules)
The owner of this business Robert Kane thinks it’s okay to shame people on Twitter for advertising products sold by Amazon or NewEgg claiming that “I’m taking food out of the mouth of his family” because he works for a brick & mortar IT store. Well, as you can see he’s a guy that runs a business out of his home and doesn’t appear to have employees and he’s the CEO, not an employee.I also couldn’t help but notice he tried to create an IndiGoGo campaign to raise money for custom built PC’s that was using all Chinese parts he marked up that only raised $75 before he gave up on the cash grab and closed it down. Do these sounds like the actions of someone who “works at” an IT store claiming they price match Amazon and NewEgg?The truth is he’s a selfish person that jumps on anyone else that advertises something he doesn’t profit from and tries to shame them into stopping by giving misinformation when he himself is doing the exact same thing selling marked up products to customers as the people he condemning & attacking for it.Do your research before using his services and have a happy Thanksgiving!
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May 2022 by Anita G.
NO! NO! NO! Will never go there again! Would not recommend! I took my keyboard in for repair after being referred by Guitar Center where I bought it. Was told they were 30 days behind on Nov 9th, I was hoping to get it by Christmas. After nearly 6 months I was told it was ready. Over the 6 months I'd check in periodically by stopping by because they don't answer phone calls. I was told many stories as to why it was not ready. I also witnessed the rudeness to other customers checking on their equipment. Basic professionalism does not exist here and customer care is not a priority. The cost was over twice as much as originally quoted, I just wanted to get my equipment and get out of there. I would have felt better just buying a new one. Guitar Center may need to find a new referral for it's customers before the bad experiences from this place hurt their reputation.
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April 2022 by Ben S.
Very happy with their guitar amp repair. They were not reachable via phone, which is unfortunate. But they successfully repaired my Vox AC30 for a reasonable amount with a quick turnaround after I had issues with a local repair place on Ann Arbor. The biggest wait was Vox getting back to us about warranty. Repair took a couple days max from that point. I'll be going back here if I ever need amp servicing again.
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November 2021 by Jerry Barnacules
The owner of this business Robert Kane thinks it’s okay to shame people on Twitter for advertising products sold by Amazon or NewEgg claiming that “I’m taking food out of the mouth of his family” because he works for a brick & mortar IT store. Well, as you can see he’s a guy that runs a business out of his home and doesn’t appear to have employees and he’s the CEO, not an employee.I also couldn’t help but notice he tried to create an IndiGoGo campaign to raise money for custom built PC’s that was using all Chinese parts he marked up that only raised $75 before he gave up on the cash grab and closed it down. Do these sounds like the actions of someone who “works at” an IT store claiming they price match Amazon and NewEgg?The truth is he’s a selfish person that jumps on anyone else that advertises something he doesn’t profit from and tries to shame them into stopping by giving misinformation when he himself is doing the exact same thing selling marked up products to customers as the people he condemning & attacking for it.Do your research before using his services and have a happy Thanksgiving!
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July 2020 by Jm V.
They agreed to repair my recording deck and after 12 days had not given me a repair estimate or ordered the part until I got the manufacturer on the phone. Yes, the customer is doing their job for them. Then after estimating the job on the front end with parts was going to cost about $150 dollars, they told me it was going to cost $450. I asked for my $50 deposit back and they refused, even though they did no work at all for my troubles. He would not apologize until I asked him to. Steer clear of this Sheister. Oh, he blamed it on his tech that there was a typo on the order. Well, it was never ordered, so just lie to the customer and keep their money. Not the way you treat people-ever!!!
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December 2019 by Cassie Jones
great little computer repairs service
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January 2019 by Ted F.
I've brought two items in for service. Yes, it does take a little extra time for repair but they do great work. Never had any issues with my repairs.