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February 2024 by Monty Gatson
I got there a little before 10AM on a Sunday before they opened. After 10 no one was there. A little later one of the pharmacist strolled in looking shocked to see me. She went on about opening and told me she would have my prescription ready in about 20 minutes. Over 1 hour later I'm still there waiting on my prescription. I won't be using Rite Aid again.
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January 2024 by Only Sadie
Pharmacy counter would rather hang up than address their own mistake civilly. Listened to my mother on the phone listening to lie after lie.
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January 2024 by Boom DDY Harris
I like to shop here when I pick up ma DRUGS!
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January 2024 by Tash Gill
Workers are ghetto and unprofessional, you can’t even call up here most of the time and be able to speak to an actual person. They will have u on hold for 20 minutes until you give up and hang up. So unprofessional don’t choose this as your pharmacy. Clearly they don’t hold their customers in high regards
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December 2023 by Sandy Iverson
The pharmacy is always so helpful so delightful.
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September 2023 by Robert Davis
If I could give them less than one star I would they don't answer their phone. Trying to get information is impossible unless you go up there in person it's not convenient at all and to be more specific the pharmacy doesn't answer there phone hardly Everytime I call either before 1:30 to 2:00 or after there lunch they don't answer I suffer with mental illness and when I can't get my meds filled it makes it harder for me to leave my home to go in person.
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July 2023 by Yolanda Martin
I find what I'm looking for. I use the pharmacy drive thru for my RX.
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May 2023 by Amber M.
The store manager Joe rang my items up but gave me a hard time simply because I was using ebt to pay for my babies formula. I tried to give him the benefit of doubt that maybe it was just my card but he was extremely cold, unwelcoming and rude. its almost as if he didn't want me there. He was adamant that my card was the problem but whenever I'd swiped he did nothing on his end to let the card reader know that I was using ebt and not a debit card. I decided to not jump to conclusions and go to the rite aid up the street to see if maybe it really was my card. Nope. My card worked just fine. I asked the clerk about the manager and TWO employees said that the store manager Joe is normally like that. Rude and unwelcoming. Ive never experienced discrimination this blatant before My question to rite aid is why have a store manager run business if he doesn't like his job or the customers? I suspect he may be the reason the store is always empty. Won't ever go back and will tell my 30k followers about this experience when I get a chance to film this weekend.
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March 2023 by Rashun B.
I wis I could give it 0 stars. Customer service was awful and I stood at the counter for 10 minutes before anybody came up to ring me up. This is a simple fix. Put a sign out that says HIRING. I k ow a many of ppl looking for a job. I won't be back here.
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March 2023 by Monique Tolbert
Very beautiful store. I recommend anybody to go. The staff is beautiful. They always have a nice sales
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February 2023 by Patricia Giorlando
Friendly, helpful and caring store personnel. There is always a sale on something I want or need. The store is clean and it's easy to find what I'm looking for - or someone is there to help me find it.
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February 2023 by Gina Tate
The store is amazing I encourage everybody to drop in and say Hi to those people they are lovely and they will take care of you!
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December 2022 by NeNe NeNe
Safe clean friendly environment thank you??
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December 2022 by James Sikorski
staff at this store are always polite and friendly. especially pharmacy staff. if you have any pharmacy needs i strongly recommend this store on 9 mile rd and gratiot in eastpointe as your go to pharmacy.
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December 2022 by Belinda J Marshall
My associate Sapphire went above and beyond to help she needs a raise asap I will be shopping at this Rite Aid because of her!