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March 2024 by Ron Brandt
Fast friendly servics
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March 2024 by Demarri Williams
Very good service. Did not have to wait long at all that's why l will be getting all my future vehicles from Genesis !
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December 2023 by Tracie Peller
My visit to Genesis service department (12/05/23) was outstanding and the service job was completed in about two hours. The service department dropped me off at work (Ron) and then picked me up during my lunch break (Kirk), this was a wonderful bonus service. Nick was my service representative for this visit, and he was very helpful along with the service manager who went over the safety report with me. The bottom line is that I am giving this visit five stars.
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December 2023 by Robert Taylor
Had steering box and gear replaced,worked fine for a couple days then steering went completely out.Took back to dealership hopefully they will get to it quickly iam moving in two days and have no vehicle. I do have complete faith that they will have it repaired quickly. It's a good dealership and they have done great work in the past.
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December 2023 by Brian Abood
I had a great experience with Tadd. He was informative, accommodating, and efficient in getting me the best deal for the model I wanted. I already sent his info to a friend. I would highly recommend him to anyone in the market.
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November 2023 by Tess B
Vincent worked his butt off to get me a great deal on my certified 2020 Chevy equinox last spring. 2 free oil changes and enrollment in Chevy rewards were included among other things. I was pleased when he answered my call inquiring about oil life and when to change a couple months ago, I felt like a friend and not a nuisance at all. When it came time to change, I was easily able to schedule my service online. The day of my appointment, finding the service department was easy thanks to the signs. I rolled right in and was promptly greeted by Nick, who let me know a multi point vehicle inspection, tire rotation, and car wash were included free of charge! The waiting room was comfortable and the restroom spotless. Nick even laughed at my silly jokes and was very friendly and personable, which put me at ease about letting my vehicle go be serviced. He even redirected another vehicle and blocked their approach when it was time for me to leave. Can't recommend the two guys enough, Genesis is lucky to have them as employees.
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November 2023 by Robert Betton
I live in Troy and I must pass at least five or six Chevy dealers On my way to Genesis Chevrolet. I recently purchased my 2023 Corvette from Genesis Chevrolet because they are a highly reliable and professional family operation. Working with Cole and his father Rob I was treated like I was part of the family. I had such a positive experience that I look forward to working with them in the future and highly recommend that you do the same. Definitely worth the drive across town, you will not be disappointed.
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November 2023 by yuze liu
We are fortunate to have purchased our 2024 Chevrolet Blazer at Genisis Chevrolet! Cameron Miller helped us with the entire car purchase process. Cameron was efficient and friendly, and we were delighted with his service. He answered all my questions about the new car! I highly recommend this car dealership, and I will recommend it to everyone who has a car purchasing need. Cameron is the guy you were looking for.
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October 2023 by Pearlene Bentley
Went in this Morning and Drove out in an upgraded vehicle this Afternoon. Vincent is a Top Notch Salesman. If it can be done he will get it done. In an efficient and quality fashion. Extremely Satisfied. ?
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October 2023 by JACQUELYNNE FOSTER
Nick and Sam were very helpful and professional in explaining the process to check the right front tire for a possible nail that might have been inside it. Nick explained that the cost of the repair with approval under the tire warranty would be $3.71, which turned out to be correct.
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October 2023 by Matthew Bainbridge
Made an appointment online for a small leak on my 2007 Chevy Silverado. Came in at the appointment time and service rep told me it would be at least 2 days before they could look at it any may not be able to get parts due to UAW strike (strike was 3 days old and parts plants had not walked out at this point). Service rep then questioned how I made my appointment. Took 3 days to get looked at. Sent a recommended service quote for $10,382 dollars worth of repairs. Truck is valued at $8,000. Fix was a power steering cooler line. Took over $1,000 and a full week to get my truck back. Never even recommended the 100,000 mile service when the truck just hit 101,000 miles. Total unnecessary estimate and didn’t even recommend manufactured service. Never again. Learned my lesson.
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October 2023 by Tonya Green
We had a wonderful experience at Genisis. We had the best salesman he was amazing. We will for sure be back. Shout out to Paul thank you!
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September 2023 by Chris
Walking in from the parking lot, I bumped into Vincent while he was outside. I am grateful I ran into him. Sales guys are sales; I get the pitch and over-enthusiasm they typically have. However Vince was a genuine guy; good sense of humor and made the whole experience as enjoyable as it could be. Thanks guys for taking care of me; my wife loves the new 2024 hot red Blazer.
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September 2023 by Alicia Bantom
They helped me a lot with my first car even got me a discount, Vincent helped me a lot financially and was able to give me good advice. 10/10 would recommend for anybody !
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September 2023 by Sandy O'Connor Your SWFL Real Estate Professional
Everyone that I worked with at Genesis was excellent in their customer service skills. Very friendly and great with their follow up and communication. All of those traits are very important to consumers and rare to find in businesses today. Alex Lopez was my salesperson and he kept in contact with me throughout the entire process of my C8 transaction. He was patient and very good at explaining each option available on the vehicle. I live in Florida and was not able to be there when the car arrived so he even made videos for me on how to operate everything. That to me was going above and beyond, and I really appreciate the videos as I can play them back at my leisure. June Johnson in the finance department really went to bat for me to get me the best rate available with the lender. Overall my experience with Genesis Chevrolet was the best car purchase experience I have ever had.