“This guy should teach classes in customer service!!My dad was a long-time customer. He purchased a 2011 Ford Edge battery for my car (2010) last November & we set it aside, kinda forgot to get to it.*My dad was fighting pancreatic cancer for over 2 years. He passed 12/23/23.*Two weeks ago, my battery died, went to swap battery & posts are on the wrong side! I called Earl's, explained the situation and with ZERO hesitation, the gentleman agreed to exchange 2011 battery for 2010 battery.This is why my dad went exclusively here for many many years. They're doing it right. Thank you so much for helping me AND honoring my father. ♡”
“From the first phone call to this location Nija( not sure if I spelled it correctly ). She was able to answer all of my questions and give advice regarding purchasing a battery. I arrived at the store and Tammy and Emanuel were also a great assistance. Although I didn't purchase the battery I felt that these 3 offered excellent human-to-human customer service. Something we often forget about.”
“The guys at O Reillys will get you right. Ask for Gabe. He is very thorough and patient. He will not take advantage of you or your wallet simply because you aren't a car nerd.”
“Tammii there is super helpful! She helped me in a jam. My brake light went out and she helped find the right bulb and looked installation up on you tube and put it in for me. You don’t find customer service like that anywhere these days. Give this girl a raise and praise!”
“I have going here for the last 15 years for my automotive parts. They always get me the right part at a fair price. The staff is very knowledgeable and respectful to me.”
“This shout out michelle, cam, mike, and Josh of this location I wish I could give you guys more stars you guys are awesome I've been to many locations in this location is the best one of all these guys went above and beyond to help me repair my vehicle they deserve bonuses but I do really want to reiterate play I've been to a lot of O'Reilly's in this place has the best customer service in a 20 mile radius thanks you guys”
“Shut out to Michelle and Kam for outstanding customer service this location is one of the best O'Reilly's I've ever been to they makes you feel very comfortable.”
7:30AM - 10PM
28711 Groesbeck Hwy, Roseville“My go-to for automotive tools and parts, fluids etc on the fly. They let you borrow their scan tool for free too it's pretty cool. Good store. Good people here too.”
“All I can say is this place is great, the best battery hands down I could find anywhere price wise. As far as quality goes we will see. But their customer service is by far the best, they had a heck of a time getting my battery out and putting the new one in but they did it! Basically the battery had been in there for a long time and the nuts and bolts were pretty rusty. I would make this your first stop or phone call when looking for a new battery. I mean I paid half as much as what the cheapest battery I found at the big auto chain part stores. For a brand new battery.”
“These guys & gals have been wonderful! They are pro’s with their product knowledge and are happy to relay the info with a smile. They went above and beyond again today.THANK YOU!!!”
“Super friendly staff and great service! My battery died the other day and O'Reilly was the only place nearby that had my model in stock (and they had 5 compared to the zero at every other auto place in the area!) Adam helped me find the right battery and even got it installed for me, chatting happily the whole time. I think I just found my new preferred parts shop!”
“If you're procrastinating on getting new wiper blades, freezing rain will absolutely remind you it's time. That being said, I quickly found my way to O'Reillys. Looked up what I needed on that computer thing near the blades, had a small panic at the cost and made my way to the counter. I was greeted with a warm smile by Robert. Who set me up with with a loyalty number and gently told me that there were some better (less ridiculously expensive) choices available. Found the best wiper blades for my Jeep and also had some great advice on product choices on the last minute "can you grab this" from my husband. Robert then came out without hesitation in the freezing rain and put them on for me. Exemplary service. Extremely knowledgeable. This man definitely deserves a raise. Thank you”
“Amazing deal on batteries! Friendly and helpful staff!!! Seriously the best place to go for all your battery needs! Got a battery from them in December for my Chevy Impala & still going strong with absolutely no issues! #1 Battery Shop around!”
“My absolute favorite location in Southeastern Michigan. The only sales associates that I look forward to interacting with. Excellent customer service especially with the random questions that the average customer has given due to issues with diy related repairs. Between MJ, Shay, Craig, Corvette and Don going above and beyond what they are required of is a great blessing to the community, culture and corporation at large. This is my go-to parts supplier even though it is possible to get cheaper prices the lower quality and lack of a reasonable warranty is cause enough for not trying to save a few pennies upfront and save money in the long-term ownership of your vehicle.”
“Best customer service ever.! They always have what we need. Always friendly. An very convenient going in. Never a wait. Clean store. Organized. An new things in stock. Thumbs up.!”
“Detroit Battery out here putting Auto Zone, O'Reilly & all others to shame when it comes to car batteries and brakes.... Batteries are $88 for any car with installation &117 brakes are the same...they do great work also glad I came across this business they get a 10 from me”
7:30AM - 10PM
28600 Harper Ave, St Clair Shores“Employees are always nice and attentitive. I drive
2 miles further because the autozone near me have emplyees that act like it's an inconvenience to help me.”
“One of my go to locations in the metro area. Being that it's the hub store they are just about guaranteed to have it in stock if not then it's a special order part.”
“Very nice laddie’s I may stop in once in a while too get Lucas fuel cleaner or some windshield solution but all in all they are very helpful, kind, and patient with their customers thanx O’Reilly’s keep up the good work!!!!!!!!!”
“I’ve never had a better experience at an auto parts store until today. The employee William was extremely informative, showed me different solutions to the problem I was having, and was incredibly nice, with a great sense of humor. Most employees would just ring you up, and go to the next customer, but not William ! He truly went above and beyond.”
“I had to have the battery replaced in my car key fob. The service was fast and the price was very affordable.
In the past, I have had a car battery replaced. The cost of the battery, installation, and disposal of the old battery beat all other prices. I highly recommend this store.”