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October 2023 by Thor Johnson
High quality and professional. Kind and polite. The price is right.
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August 2023 by Sean S.
I've taken my 2013 explorer here several times. It's a Ford and over 10 years old, so more often than I'd like.I find their service very professional and honest. The quotations system is top tier. It's all electronic, with all parts of the quote broken down with pictures and price. You select what you would like fixed and approve.They have even told me which items aren't a priority for now, and what can wait for later, which I really appreciate. I've never felt they are adding on just to generate business.I have recommended them to friends, who have been equally satisfied!
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June 2023 by Victoria Schick
Great price, great people, love the system they use for quotes. You get a text to your phone with pictures and descriptions and they call you 2 mins later to walk you through it. I think I've been there 4 times now-- all for "adhoc" repairs-- each time they were able to fit me in within a week (which I think is very timely) and they were realistic about how long they would have my vehicle. I recommend them completely. Also, the pricing is in line with what the Internet/my father tells me the pricing should be, so I have no complaints there either.
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May 2023 by Eric C.
BewarePoor customer relations. I was quoted price with them. They called me to tell me that the repairs were done. Then I was told a different price for more part that I didn't approve of. They didn't give me a phone call to tell me that the price has changed. They proceeded to order the part without my consent. The person that answers the phone there is a little arrogant POS that thinks it's ok not ok to notify people to let me know about an changes. And all he can say is sorry. They need to find a better person to communicate and treat people with respect.
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October 2022 by Koley Bee
I was looking around for a new shop to start using for both of my vehicles. They have the best prices I've found but the quality of work is great. They have a portal that allows you easy access to everything they checked and found with images. Also, they have texting avaiable which works great considering i am always at work. They communicate & they have tried to save me on part. So thankful I found this shop close to my home.Services: Brakes
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October 2022 by Blendi Sullaj
We took my mother’s VW Jetta here. All I can say is that the service was excellent, pricing very competitive and quality of work superb. Keep up the good work. It is hard to find honest and quality service mechanics nowadays.Services: Brakes
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September 2022 by Rita P
All the rating say they are good, I could not get in to get my tire fix with a slow leak today or tomorrow. I gave it 5 stars as the gentlemen on the phone was nice and honest enough to say they are busy and could not service me.
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July 2022 by George Lapastora
Mikey's team did s great job on all my vehicles. I have taken all my vehicles to Mikey for ovet 10 years. He does a great job ,has expert knowledge and provides total customer satisfaction.George L.Services: Brakes
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April 2022 by Mark Sabella
Mike and the crew at All Pointes Auto are second to none! There’s a reason why so many are lined up to get their cars to be seen by them! Honest and quality work.Services: Transmission
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March 2022 by Adam W.
Mikey and his crew are top notch. They know what they're doing and don't beat around the bush. I know it's hard to trust independent shops but I have 0 hesitation leaving my cars in their care. They are knowledgeable on many different foreign brands and if you're having an issue, it's likely one they've seen before which really speeds up the repair process as well as saves you money by not employing the trial and error method.
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January 2022 by Jamie Judson
My car was a mess and I felt nervous to drive! They diagnosed all problems and fixed them within 24 hours for less than a dealership would’ve charged. In addition to friendly and professional service — definitely would recommend
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September 2021 by Rosy Hobson
We have 3 foreign cars and we used to be bent on taking them to the dealership miles and miles away for everything. Now, I can't tell when last I've been to my dealership. I love it here and if you live nearby, they'll even take you home when you drop off your car. They have definitely exceeded our expectations.
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August 2021 by Rosy Cheeks
We have 3 foreign cars and we used to be bent on taking them to the dealership miles and miles away for everything. Now, I can't tell when last I've been to my dealership. I love it here and if you live nearby, they'll even take you home when you drop off your car. They have definitely exceeded our expectations.
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August 2021 by Von Hogan
Let Me say this.......My car went down in the recent flooding that happened in Detroit. I had another shop that was doing My warranty work, but I really didn't trust them. I was "Divinely" guided to this All Pointe Auto via a rental situation. Now, after making the right decision to go with All Pointes, My car runs better than it did before it got injured ? Now, I have a shop that I can TRUST and have security knowing that if anything ever goes mechanically wrong with My car that I have a Home that I can depend on ???
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August 2021 by Bob Hutchison
Went in for front end alignment n brake job...........drove 3,4miles n realized,who needs Elon Musk, this car DRIVES ITSELF!!!! ('99 SUBARU)Mikey has a TOP NOTCH CREW,CLEAN & SAFE ENVIROMENT & TREMENDOUS CUSTOMER COMMUNICATION.I HIGHLY RECOMMEND ALL POINTES AUTO FOR THEIR QUALITY WORK!!?