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December 2023 by Angela Marshment
They tell you that they have deals and then they keep your furniture for a whole month before delivering it so then you don't even actually get a deal. I was told my furniture would be in today and it's not they're telling me another week what a joke this place is I will never order anything from them
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September 2023 by Bre Bolton
They like I better get my refund this place is a joke special the gm
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November 2022 by Retevia Armstrong
Great customer service support
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October 2022 by Michael Manns
BEWARE!!!! Horrible customer service. Current store manager was very unprofessional and rude. DO NOT shop at this location. Corporate did not help at all.if I didn't already have an account through them I would never deal with them.
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January 2022 by Mary Ann Molson
I have purchased appliances. Couches .computer. gaming system and other items . I have always been treated nice and all my items still look brand new. I am very Pleased.
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September 2021 by Angela Myers
Love the staff & store
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August 2021 by Eugenia W.
I wish I could give -6 stars for this store and their customer service. Me and my husband ordered a washer and dryer online. Made our initial payment and setup for delivery. Now when we contacted the store, the person who answered the phone(I'll be kind and not name his name), we asked how his day was going and his response was NOT GOOD AT ALL THESE PEOPLE. Ok so moving forward, he tells us once the payment was processed he could order the items because they weren't in stock. So he set us up for a delivery date almost 3 weeks away. When the delivery driver called my husband the day before and he asked him what he needed upon delivery the driver responded that he only needed his ID we ask what time was a delivery he said between 11 and 3 we asked him what stop we were on his delivery route he said number 2. 3:03PM they pull up with our items my husband was gone to pick my son up from school so because he wasn't physically here and I only had his ID they refused to deliver our items that we had already been but waiting three weeks for we asked him when was the next available delivery date he told us a week from tomorrow so now that will take us into a total of a month waiting for something that's already paid for to be delivered so then when I called To try toTalk to a manager his attitude was awful told us there's no way the delivery driver only told my husband he needed just his ID he told me he wasn't here to go back-and-forth with me about anything and that either he could set me up for another delivery or he could refund me my money so I asked him what was the process of us getting a refund so he very nasty told me one of two ways I can either have the home store get in contact with you or your husband can bring his ID with his physical body and his card with his name on it and get a refund I would not recommend the store to anyone. Never once did he ask was I his wife, does my last name match, do we share the account the items will be paid for thru. Nothing, the entire time we are on FaceTime with my husband. Never again
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July 2021 by eugena dancy
They didn't have what I was looking for
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May 2021 by Jay Walker
BEWARE!! Horrible customer service. Customer satisfaction is not their goal. You will get TRAPPED with faulty merchandise. I would put no stars if I could. DO NOT SHOP WITH AARONS!!
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April 2021 by Jerry Orzechowski
Terrible place this has turned into ordered a couch missing the center cushion waiting 4 months while making my payments it's not like the old arrons
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December 2020 by Tyra a
Purchased a bed Nov 16, 2020 would not be delivered until November 22nd or 23rd. I paid a month upfront. The bed is hard not worth the money so i asked them to pick it up.They expect me to pay another month on a bed I am not sleeping on.My month is not over yet I will not be putting another dime into this cheap Bed.They were not concerned with my complaint just kept pressuring me to make a payment on a bed there making me wait a week to pick up.
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October 2020 by Toni Deadman
See how much a freezer would cost me
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October 2020 by Adam Pickard
Friendly staff.
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September 2020 by Mary Molson
Everyone is polite and helpful. I basically have my whole house furnished thru them
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July 2020 by Tamara Clark
Very nasty store.. Dirty unprofessional..