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“Great place. I was getting my first suit and I’m not very familiar with this world. However, the moment I entered the store everyone was happy to help. Ladd took the time to explain everything to me from A to Z which really made me to trust his judgment with suit choices. I just got the suit and it’s perfect. It’s the first one and I’m happy to have it from Kositchek’s. Definitely coming again for my next one.”
“I was greeted right away and offered assistance, the sales associate offered to update my foot scan and showed me the model of boot I was looking for. The entire transaction was fast and smooth”
“Truly wonderful craftsmanship and expertise, well beyond strictly shoe repair. They repaired the border trim of my Louis Vuitton backpack, not only to perfection, but also quite promptly. Additionally the staff is incredibly honest and personable. Overall, if I could give 6/5 stars I would.”
“The employees were friendly and very accommodating. They both helped me find the sizes and colors I wanted in multiple brands. Prices were reasonable! I will purchase again.”
“Absolutely loved the customer service I received from Lori. She was extremely knowledgeable and answered every question I had. She made sure I found the perfect shoes that fit just right. I highly recommend Lori if you visit this store, the store was very clean as well.”
“I tried hard but couldn't find the place to submit a review on the official website so I came her to leave this comment. Elise C, a desk associate at ANN TAYLOR store in Lansing, MI, she gave me the best ever customer service on Feb 29, 2024. I came to the store with over 10 items ordered online for return. I jut like purchased different styles with two sizes for each in one order so I can try out which works best at home and return items that I don't want easily. Elise was really patient to me. Their computer system didn't recognize my order even though we tried to put in phone number, credit number, order number, etc. Elise looked into my order confirmation email and manually changed the price in their system based on the price listed on my confirmation email for every single item that I wanted to return to make sure I receive the correct refund. I was thinking this process may take a half hour but she was so excellent and completed the whole process in 10 minutes. She explained everything very clearly to me and showed me what exactly she did on her computer. She also mentioned the better deal in the store so I can get some money back by returning the items that I decided to keep and rebuy them with discounts. She was so patient and friendly. I really hope the company can recognize this great person and shout out for her!”
“Cute shoes, good prices. Staff needs to speak UP! The music is so loud you can't hear anything ! Asking staff to repeat more than twice is a clue they don't care if we buy anything. Sorry.”
“Cosmetics counter is understaffed but the staff that is there is very helpful.Cashier insists that the marked down area is not Macy's, but if it wasn't it would be at a different location ?”
10AM - 8PM
3034 Centre Blvd, Lansing
Shoe Stores
“The staff who helped me tonight went above and beyond in helping me find an outfit for a wedding at the last minute. They even steamed the dress for me and picked out jewelry to go with it!”
“JP WAS DOPE! Champs loses business everytime because of their customer service. JP was helpful and attentive. She deserves a Christmas bonus. I spend money with her EVERYTIME I come in there. Thanks again JP”
“My daughter and I had the best time buying shoes here. The staff was amazing. My daughter wouldn't stop talking after about how nice the staff was who helped her pick out shoes. My daughter is at the age where she's experimenting more with her fashion preferences, and she felt the staff really narrowed in on her aesthetic and helped her pick out the perfect shoes. We'll definitely be back.”
“My wife and I visited the Lansing store, I was amazed by the service.Carl was trying to assist us, but I was looking for a specific pair of jeans and not anything as stylish as what the Buckle had to offer.Of the 3 employees in the store, Carl was the poor guy that got stuck with me.He did a great job and the other 2 employees were assisting him.It was amazing to see that kind of service, but I was looking for an item much more basic than what the store carried.I did buy a shirt before I left.”
“My grandmother really likes the shoes that they have here. They have really nice new shoes for discounted prices that suit her needs and that makes her really happy. Plus the people there are really helpful and genuinely friendly toward my grandmother and I. We will diffanatly be coming back ☺️”
“I shopped and found some great deals. They are eager to answer your questions or help you find the perfect shoes, slippers, or boots.I walked out with 4 pair. They are genuinely friendly and helpful.”
“Man I just love this place. She literally has EVERYTHING. I also like how she catered to my specific needs and had items she thought I’d like before my arrival. Definitely will be supporting this young lady”
“It’s what we call shoes hub ? ? ??? ?..All kinds of shoes from babies toddler to adults and for all occasions from fancy heels to sports shoes and slippers all variety under one roof and in reasonable outlets prices ??”
“Great shoes selections, wonderful customers services, the staff are amazing, they’re the best at what they do. Stop by and pick up a pair of your favorites, you won’t regret the experience, I promise you.”
“So much to choose from!! But I found a pair of shoes in 5 minutes flat! The more I looked around, the more I wanted to shop!! Clean & organized, bright & the checkout staff were fast & efficient”
“Love shopping here have shoes and clothing for the whole family . Prices are fair never had a pair of shoes fall apart the clothing hasn't ripped or faded yet . Id recommend shopping here for clothing and shoes . Staff is friendly greets you when u walk in . Will ask you in you need them to get something for you but aren't pushing you to buy anything you don't want too . I will continue to spend my money here on all my families clothing and shoes . Thanks snipe's you guys are ? . See ya soon .”
11 AM - 8 PM
1982 W Grand River Ave Unit #249, Okemos
Shoe Stores
“I absolutely love their social media marketing I absolutely love that I can shop online because I no longer live in Michigan but Kansas and don’t like their malls!!!! Danielle is always so helpful and answers so prompt when I have ever asked a question on an ad”
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“I had an extremely positive experience today being fitted for shoes with Nicole. I'm still recovering from back issues and was concerned with getting extra cushioning on impact to prevent further damage to my spine. She spent over an hour with me and listened to my concerns. Her wealth of information and ideas on the correct fit were fabulous and well worth the expense for new shoes. Great customer service! Thank you”