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April 2024 by AmarieB Lansing
Kroger is changing so much of their sale and couponing that it's getting hardly worth shopping at my favorite store any more. They have so few digital coupons and barely any chance to get fuel points so you can't save money at the pumps by using digital coupons so what's the point? They are trying to steer everyone to the cash back options which really aren't what they appear to be.I'm extremely disappointed in Kroger.It seems like just because people were saving too much money on gas they took away all their coupons and that SUCKS!
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April 2024 by Jason Crutcher
Cashed a check fast and friendly
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March 2024 by Debra Kipper
Nice people and very helpful.
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March 2024 by Sabrina Sky
Closes 10-15mins earlier then what is stated online and on the door. They legit have a trashcan and large sign blocking the entrance of the automatic doors…looks very unprofessional and unsafe. Not the point though if you are going to close 15mins early make that your closing time instead of wasting peoples time. Drove from home thinking I had 15 minutes to grab one item. I get there in time but they are refusing entry to new people even though others are still openly shopping. NO telling when they actually block the entrance considering I was 15 minutes til and it was already closed. ?
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March 2024 by Wolf Commander
Says they close at 10 but won't let customers come in to grab an item 15 Min till lol. Say you close at that time if you're not going to let people in. It won't take but 5 min to grab one item to get out. If you don't want people checking out after 10 then close the registers not the doors. Crazy.
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March 2024 by Janine Lake
Like the produce and other products. Just hate shopping ??. Get just a few things and it cost as much as if basket was full.
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March 2024 by Rob South
It's Kroger in East Lansing. It is what you would expect it to be.
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March 2024 by Mike Thurman
The customer service desk should be closed permanently you are not able to keep it open but it says open you owe me gas money for my troubles if driving to Kroger 3 days in a row fire your manager for not stepping up and running it you get paid manager money do your job.
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March 2024 by William Walkup
Ordered a delivery order. The Instacart shopper must have been out of coffee at home because he ordered coffee on my order , I wascharged for it but he didn't deliver it. This is not the first time this has happened to me at this store. I would advise you use Meijer instead. Kroger didn't even seem to care
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February 2024 by Erik Robinson
Pretty nice selection with good deals if you look.
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February 2024 by Pierre Butler
Grabbing ground sirloin lettuce and tomato for burgers this evening
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February 2024 by See Me
There has been a younger tall guy and a girl sitting at the self checkout not doing anything they have been barely making an effort to help customers and they've had other people come help instead of getting up and doing their job
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February 2024 by June Clever
Used to prefer Krogers but today for the 3rd time the wipes for your cart dispenser was empty. In the deli I kept running into items w/o a price and It works because I wouldn't have bought the piece of spinach pie, smaller than a pack of cigarettes, for $5. I had two staff there to find the price on the take-away dinners and after we found it, one gal told me I needed a digital coupon for the 3 dollars off as displayed above them...then on to where the entire door of frozen foods at an end cap had no price (Yasso ice cream bars)> At least at meijers when they're are trying to rip you off, its easier to spot....
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December 2023 by Justyn Williams
I had to make a Kroger run today to complete my list of ingredients for cooking for the holiday. During checkout, I ran into a few technical user problems. Jay, a female employee working at the self-checkout stations was AMAZING. There was someone else working the 6 stations that I was at but she was occupied with sometihng so Jay came over to help me since no one was in need of assistance at the 6 stations she was at. Jay went from my 6 stations back over to hers helping people out. She was quick, knowledgable about the computer systems functioning, polite, thoughtful, and she smiled while she helped me. I have not experienced anyone as pleasant as her during my self-checkout experiences other places. If she is not a manager, she should certainly be trained for a management position as she possesses the abilitiy to train others to be as effective as she demonstrated today. Keep up the great work Jay, you made my day and I noticed your skills. I hope Kroger notices them too. You are a hard worker. Thank you for your help today. ;)
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November 2023 by Brooke N.
I like to shop here, it's actually where I do most of my shopping. But every time I go to this store, they always have the same poor girl doing all the hard work while all the other kids get to just relax inside and not do anything. It's honestly really sad and upsets me. I think of how that could be my child or grandchild being put through that, and it's just awful. They always make the same poor girl bring in carts. They should really switch things up. It's sad that they have the young girls go out there at night or in the cold weather while all the men or other little kids sit inside and do nothing while they watch the same person go out there 24/7. It seems like they don't have good management. And they should really fire some of those lazy workers.