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August 2024 by Lukas Anys
Daniel was absolutely amazing helping me with three different tasks I came to the UPS store to complete. By far the best interaction I've had with a UPS store employee in my 35 years.
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July 2024 by David Fair
This is the best location in Grand Rapids. Whenever I go in here there’s never anybody in line. And the guys who work here are laid-back and chill and no drama. I get my business done and I’m able to leave in a jiff. It’s just always such a pleasant experience.
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June 2024 by Abbigail A
This is the best UPS store by far. The employees are so helpful and I love being able to park in a parking lot to go there. Sam helped me with print job and the photos of my kids turned out so beautiful. Thank you!!!!!!
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May 2024 by Patrick Thelen
Using Happy Return
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May 2024 by Jelly Girl
After being serviced by Nelson ( the white bald guy) it became very apparent how he got into management. He was welcoming and friendly with a great sense of humor. The man has charisma! He was quick to assist me with all my printing needs. I will definitely be coming back here in the future.
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April 2024 by Phylicia Walker
Helped me with my drop off 2 mins until close. So friendly!
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April 2024 by Matt Weber
Small store, but friendly staff & can easily get in and out with ease.
As it's in Gaslight, parking is usually a mess...
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February 2024 by Timothy Putman
Fast, professional service.
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January 2024 by Emily Brouillet
Always friendly staff!
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January 2024 by Michelle Condon
Delivery was due on 12/22 and didn't get done until 12/26. Very expensive
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December 2023 by Brent
What an unpleasant experience simply dropping off an Amazon return. A really unfriendly experience.
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December 2023 by Maria Young
Sam Aukeman is the manager and has always been very helpful to me and my business. Especially during the holidays. He helps me unload all my packages. I've interacted with other staff as well, who are very helpful as well. Sam is a great representative for UPS Stores.
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December 2023 by Matthew Smith
I use this location mostly for Amazon returns. Some (not all) employees can be short and pretty rude. It’s hit or miss.
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October 2023 by Emily Richett
I’ve been doing my business mail for about a decade at this location- Dan, Nelson, Brandon, Sam (and a few others I’m forgetting)- the whole crew here is so great & helpful! They’ve saved my poor attempt at packaging things more times than I can count. ? thanks guys!
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September 2023 by karen auwers
Great location, but prices are overvthe top
