O'Reilly Auto Parts store #5838 in Durand, Michigan, offers a wide range of auto parts, tools, and accessories, along with helpful store services. Customers can benefit from free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program for special tools, with a refundable deposit. The staff includes knowledgeable employees who go the extra mile to assist customers, as seen when one employee personally showed options and explained differences in headlight bulbs, even installing them on the spot. Customers have praised the friendly, helpful service, and the store’s clean environment. Many appreciate the convenience, especially when they need quick supplies or help with car issues. Some reviews mention that staff can be busy or not always immediately available, but overall, the team is described as professional and eager to help. The store's pricing is considered great, and staff’s willingness to assist in urgent situations is highly appreciated. Whether for a quick purchase or personalized advice, O'Reilly Auto Parts in Durand aims to make customers feel taken care of with friendly service and quality products.
I purchased a part from another parts store and it was the wrong part. Called many other parts store nobody had it except Oreillys .. I recommend them for sure
May 2024
The staff was too preoccupied to provide me with any assistance, but I managed on my own. Convenient location to quickly get auto supplies when you don't have time to wait for Amazon.
January 2024
Very helpful guys. I needed a Christmas present for my mechanic husband, who has everything! They were very helpful and my husband loved his present
