-
August 2024 by Adam Atwood
Poor Customer Service
-
August 2024 by KPM
Worst service experience. No showed first appointment, took several calls the get them back. Approved the work several times through insurance and work was never completed. Hired another company and now they’re threading collections for work that was never done. ZERO Start, stay away
-
July 2024 by Yellow Bus
The $77 service fee along with not being quoted ahead of time for the work that was done (was given a bill after work done, not knowing the price ahead of time) left me scratching my head as a first time customer.
-
March 2024 by bruce savoie
I ripped my awing off, not paying attention. Duh! They did a great job, very professional. We had a few bumps with the lights but they got her done and everything looks and works perfect!!!
-
November 2023 by Ronald House
Brought my 5th Wheel to have a water pressure issue and 2 toilets repaired as well as a door adjusted. Was told everything was fixed so I paid $875.35 over the phone via CC. When I got to the campground, nothing was fixed but the door. Was told to bring it back in, so I did. I was charged an additional $1031.63 for the same problems to get repaired. I reluctantly paid the bill but only because I was told the owner Bradley Frank would correct the bill as well as I need my camper that weekend for a family getaway. I called, multiple times, emailed, and texted the office, after a month I finally got a hold of Mr. Frank who said "he would look into it". Well guess what... haven't heard back and its been over a month. He doesn't even have the integrity to call me back. I would not recommend in a million years to get any work done by this company.
-
October 2023 by Christine Merryweather
We have a seasonal site at Sun Retreats Gun Lake. We had them winterize our RV last year and I just called to use them again this year. They did an excellent job last year and their prices are very reasonable. I was concerned because it was our first year having a residential refrigerator, but they winterized it and everything was great. When I called this year, I was greeted by a pleasant call taker who was very helpful and had all of my information from last year. I will continue to use them every year!
-
October 2023 by Andrew Vander Linden
Manager is very knowledgeable and very accommodating
-
September 2023 by Kipp Vanderhoof
Great job let me watch and explained things to me
-
September 2023 by K Lapham
Great people to work with
-
September 2023 by J Stone
Poor communication had them come out to look at my RV twice 2 separate times!!!Still have yet to get back with me. Unbelievable. I would really rate this as zero stars.
-
July 2023 by Michael Thompson
Came out quickly and fixed the issue.
-
July 2023 by Lonnie Harthun
B Frank rv service repaired a electrical issue we had with our motorhome. very happy and all is good.Service: Electrical
-
July 2023 by Pat Siler
Brought them my camper to repair the loose roof. They were suppose to glue down the loose rubber. When I picked it up the roof had been stretched and secured but not glued down. I was guaranteed it would stay down. Put the camper in storage because I let them repair it on there off season. First trip in the spring the roof is getting air under it and coming loose. Talked to the office girl and keep being told Brad the owner will call me. He never did. Now I’m being told it’s not there problem it’s over 90 days. Very disappointed with this company. I actually have friends that know the owner. Even they can’t believe they wont fix the problem.
-
June 2023 by Jason Cupp
The owner and service guys are top notch. I’ve used their service a few times now. They know what they are doing and I learn a few things. Highly recommend!
-
May 2023 by Duff Browne
I was having problems with my furnace. They have several excellent technicians, and in the end, they discovered that the CO detector was unplugged (maybe because it kept sounding off?), and that the heat exchanger was perforated. A possible death sentence, as one of them put it.They had a replacement furnace core on hand, and finished the job off and got me on my way. The whole crew there was friendly, had helpful advice, and they work well together as a team. They struck me as caring people. I'll be back when I have other issues with my 25-year-old motorhome.
