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September 2024 by Melinda Winn
I went in with no knowledge of how to redo the plumbing in my basement, a very nice gentleman named Xavier helped me tremendously!!! I can not thank him enough and I would love to thank the owner of the Ace hardware in our sweet home town of Dorr! These people here are super helpful and know what they’re talking about! 100% recommend!!
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August 2024 by Mark Walker
Always friendly and helpful, typically have what I need. If not, they usually can get it in a day or two or can recommend a neighboring Ace Hardware who has what I'm looking for in their inventory.
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July 2024 by Bruce Larsen
Always a great place to shop
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July 2024 by Ed and Christy Wierenga
We were setting up our little booth at an artisan market just down the street from this Ace Hardware. Our clothing racks were tipping over so I went down to Ace, knowing that someone there could help me. I was welcomed and asked what I needed and they helped brainstorm ideas with me.
He loaded my car up and told me if I had any issues with anything please come back and we would try again.
I usually do not leave online reviews for anything. Particularly because I just honestly don’t take the time to do it. But we got to talking and he had said that he reads every single review and tries to reply and someone had a one star review for something out of his control and it was eating at him.
I decided because of the incredible and positive experience I had I needed to take the time to write this!
Thank you for taking the time to help me to brainstorm with me and help me load up my car! You guys are great!
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July 2024 by wayne king
Went to this location to get a Key Fob programming done and the young lady said they couldn't do it . But when I called the gentleman told me to bring it in to get it done . Wouldn't recommend this Store . Customer service horrible. Will bring business to another location. Dorr Ace horrible.
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May 2024 by Aaron Osborn
Two stars for this business, and I only give it that for the help I received from one of the young associates and selection. The manager on shift Sun May 5th at noon was unfamiliar with the string trimmer he was selling me. Didn’t even know what position was run and off. The manager filled it w gas pulled on it a few times banging the head into the concrete each time. Clearly frustrated he said he had to go get paperwork for it and I could pull on it myself. He couldn’t pull on it anymore. To tired I guess? I had been pulling on the one I came to replace for an hour…the last thing I wanted to do was pull some more on a new one. The younger associate and I read the instructions on how to run it and w me pulling and pulling on it myself I got it running. Never seen manager again. I was told they would let him know that I had got it running. I appreciate the help from the young associate. I’m glad he had the patients and took the time to help me. Time for the short tempered, out of shape manager to find a new job in my opinion.
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November 2023 by dan cardosa
I like to shop local but this store makes it difficult. The website advertises a price, I go into the store to purchase and they won’t honor the online price, then proceed to tell me they can’t take any online orders at the moment. It’s like they want me to go to a box store.Reply to owner: Your issues with corporate aren’t my problem, an easy solution would’ve been just to honor the price online in store, which your employees refused. I went to Family Farm and Home in Wayland and without hesitation they MATCHED your online price.
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October 2023 by Diy DAD911
Went in for some nuts and washers for a table leg. Greeted when I arrived and London knew exactly what size and amount was needed. Better than "Big Box" store. Worth the trip!
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July 2023 by Elsa Brown
Very friendly and efficient service.
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January 2023 by Gary Simon
For all of my interior painting projects I've done for the last couple of years, I've purchased Benjamin Moore paint at MyTown Ace. I've had quick and friendly service every time.
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December 2022 by Jason Beckwith
Home town feel, very organized, and an amazing helpful staff. Great atmosphere from the management down. Very much recommend this store. Shop local and support local.
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December 2022 by Mike Sullivan
I am in there all the time. They are always helping me out. Staff is to notch all around. Paint supplies have saved me so much work. Thank you for being such a big part of our community.
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October 2022 by Benny Hart
UPDATEMy Town Ace hardware is Not open at 8:00 AM on Sunday. Hours are 10:00AM to 5:00 PM Still the best hardware by far. Items are always in stock and prices are spot on with big box DIY stores, sometimes even better pricing.
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October 2022 by Mikal D
Beware of exorbitant pricing and limited selection.
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October 2022 by Rockford Wigger
Great customer service.
