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December 2023 by Jeramy Usher
All employees I've had encounters with have all been very polite and helpful.
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September 2023 by R B
They never give me the correct key or put the box in the correct corresponding locker. This is twice in a few months for me. Like, please come on.
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May 2023 by Darlene Perrine
I may be bias, but this has been the best post office I’ve been at. The crew of carriers are reliable and helpful. The clerks are knowledgeable and friendly. Management is diligent in solving problems. Most of all it’s the customers that make it like a family. Number one☝️post office in my book.
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January 2023 by Jacob B.
In my experience, every post office has had employees that are rude and unhelpful. The Dexter post office is by far the most amazing customer service we have ever had. The staff is always friendly, helpful, and know exactly what you need!
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January 2023 by Dmitri Mihaliov
Every time I've dealt with this post office, I've had a pleasant experience. Staff are motivated and helpful, and I can only say positive things.
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January 2023 by Sheila Anderson
RITA Charged me $10 for delivering package I had already paid shipping on. GOOD LUCK sue me
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August 2022 by G “GL” L
Dropped off a package in the drop box. Two weeks later, the tracking number says it was never scanned in at the post office. Not sure if this was laziness or they lost the package but I have no idea if it was actually ever delivered. This seems to be a common practice at all post offices. Not sure what happened to our postal system but it has been on a quick decline since the pandemic which also was the same time a new Post Master was hired.
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August 2022 by Jennifer Schuh
Shoutout to Todd for being the sweetest, most helpful post office employee I ever met. I appreciate all your help today and throughout the years
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July 2022 by Jon Campbell
I'm a small business owner and have mailed out all my products with the same postage no problem. That is until I came to this location. Man at front desk refused to take my package and just kept repeating I had wrong postage. And would not print of a new one for me when I asked for the correct one. Just tossed my package bag at me and walked away.Edited post. Next day went to a different post office they accepted my package with no problem.
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May 2022 by Alex W
Great fast service! Todd, Darlene, and Yoo are all great and efficient! Thank you!!
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February 2022 by Gene Longo
Dropped off a package in the drop box. Two weeks later, the tracking number says it was never scanned in at the post office. Not sure if this was laziness or they lost the package but I have no idea if it was actually ever delivered. This seems to be a common practice at all post offices. Not sure what happened to our postal system but it has been on a quick decline since the pandemic which also was the same time a new Post Master was hired.
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July 2021 by Rachael V.
They don't even try to deliver packages that don't fit in the box or if the parcel boxes are full. They take them back to the post office and insist I come pick them up. Recently our carrier left a note refusing to redeliver (see pic) which violates the posted policies. Then they mark things as delivered so the seller doesn't know this is going on.
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June 2021 by Jamie Buhr
We made the mistake of shipping multiple international packages to a client through USPS. Almost three weeks after pickup it still showed "Package Acceptance Pending in Dexter". When I went to the Dexter branch to get answers they provided me with no helpful information and went as far as to ask if I was sure everything wasn't still at our warehouse. They then referred me to an international tracking website that told me the exact same thing, which was absolutely nothing. Now we have to remake and resend each package through UPS because we were originally told USPS could provide international tracking info, but that turned out to not be the least bit true. Avoid at all costs.
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December 2019 by I D.
The guy behind the counter was super sloppy, dirty and smelled up the place..kind of repulsive. The office was dirty with debris and over stuffed trash as well. Luckily they were not busy so we didn't have to be in there long. I expect a lot more from this pretty town.
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December 2019 by Frances Betzoldt
The staff Todd and John provide excellent customer service.
