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June 2024 by Debbie K.
Showed up right away. Monte was kind and professional but didn't put straps on right and then they fell off twice and scratched the paint off the car. The owner was so rude and said he pro ably wouldn't even fix the repair. he owns the body shop too so getting it fixed was not happening. Never use this company. Should have read the reviews. Never took pictures of the car before towing like they said. Rip off.
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March 2024 by randy koch
Fantastic towing service have been using them for over 30 years. Just had them tow my work van from Varsity Ford to my house and they did a great job and reasonably priced.
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March 2024 by T Goodrich
Very quick service and friendly! Awesome job
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March 2024 by Jeff DeVito
Mohammand was extremely helpful and professional at all times. He arrived very quickly and got my car loaded and took us both home. Very pleased with the service.
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February 2024 by Xinzhou He
Fast dispatch, issue resolved under one hour, would use again if need and strong recommend for the need in Ann Arbor area
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February 2024 by Shanny Marie
Hands down great service! Monte is absolutely the best! He has such great customer service, very knowledgeable about what needs to be done! Makes sure the customer is comfortable! Safety is very important to him and you can tell he enjoys his job!
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February 2024 by Jacob Kovacs
Was the only company willing to come out on icy roads. They are good and quick. Also they are very friendly and great and fast communication
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February 2024 by Omar Sukkar
Great experience. I contacted this company and they told me they'd be on site within 15 minutes and sure enough they were there on time.The gentleman that responded to the scene was very professional, polite, and courteous. They took care of my SUV with extra precautions and made sure that everything would be right.I'm very shocked and impressed at their swift response. I hate dealing with tow truck companies but this by far has been the most pleasant experience. Their number is stored in my phone and I'll definitely be utilizing this company if needed in the future.
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February 2024 by Dana Bauer
I feel I was totally taken advantage of by the driver i was quoted 200.00 then he raised it to 280.00To simply pull my car a few feet back onto the drivewayWill never use them again!!!!!
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February 2024 by Ant Senior
Got to the scene fast and was very helpful!
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February 2024 by Ellen Keefe-Garner
Fast response. Very pleasant technician! Got the car running! Thank you very much!
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February 2024 by Farah Sabah
Thank you so much guys it's worth every pennyThe location and situation were very bad, but nothing will stop professional people from doing their job (smith towing service)
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December 2023 by Ashley
We had a truck stuck and they charged $450!!!!!!!!!!!! Outrageous price and will never recommend or call again. Highly do not recommend!!!!
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November 2023 by saleem alqaragholy
Really excellent company. I've uses them more than once and they are ontime, reliable and careful with cars they deliver. Really the best drivers. Thank you. Will use again.Service: Car towing
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October 2023 by Keely Grace
Neighborhood didn’t warn residents for towing for expected snowfall, towing company was hired by HOA to tow for snow. They towed only two cars from the neighborhood and then didn’t return because was no snowfall. My car was taken from right outside my house and towed for 1 mile where they managed to get a huge nail in the tire. They charged me $150 to get my car out and they cost me a tire. I’ve been mad about it for three years. Perfect choice for terrible landlords and HOAs!
