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June 2022 by Carli Wood
I had an appointment at this branch yesterday at 4:30 PM. I was running late due to a meeting at work that lasted much longer than I had anticipated. The ladies behind the counter were extremely friendly and did not seem annoyed with the fact that I was 15 minutes late for my appointment, even though they were closing at 5:00 PM.Becky was the person who helped me with a name change and notarization of a document. She was seriously the nicest person that I have ever dealt with at any business.I really wish that I could give this branch a ten star review, because they deserve it!!!
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October 2021 by Josh El
Do not like this bank, there are better options, not competitive in any way, bank application can access your media folders.
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January 2021 by Tomas Moeller
Great place to bank, all the ladys there are wonderful and so helpful, always a great experience
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April 2019 by Joan T.
DO NOT BANK HERE!!I had an account for 15 years and on this account I had an auto payment set up for over a year then without warning- no email or alert --nothing, the auto pay was shut down and this bank reported me for a 30 day late payment causing my credit rating to drop 50 points in a single day DO NOT BANK HERE!! They have terrible customer service! PROTECT YOURSELF!
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June 2018 by Paul Mccullough
Good place to bank, very friendly staff.
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January 2018 by Stacey Myint
I can not say enough about the Dexter PNC branch. By far the best service I have ever had at a bank, including other PNC branches. The branch manager Stacey Cappelli always goes above and beyond.
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September 2017 by Trevor Kearns
I can't say I've ever had anybody go to the lengths that they have to ensure that my issue was resolved until I had the pleasure of meeting Jennifer. Thank you, Jennifer, for the truly unparalleled effort your put into your work. You're a saint!
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September 2017 by Marie
The employees at this branch are always friendly! They always remember my name and address me when I walk in. Fast, friendly and proficient always! Kim always greets me with a smile and is always very helpful and kind. Even when the bank is busy, each person is on point! Glad I have chosen PNC!
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August 2017 by Scotty
Very rude branch managers!- No friendly "hello". Literally two managers were just sitting there not doing anything, I'm wondering who pays these people to just stand around! The skinny guy in an awful suit was super cold and no joke stood there doing nothing the whole half hour I was in the bank. Definitely gonna close out my account. Jennifer was cool tho!- Go to her if you need banking stuff at this branch. Everyone else seems incompetent.
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May 2017 by Lindsay Ciechanski
The best customer service I've ever received from a bank. I never post reviews of stuff, but this bank is exceptional. Jennifer R. has been especially helpful and thoughtful-going above and beyond on multiple occasions. Highly recommend!
