-
September 2024 by Kent Nordlund
I'm pretty loyal to another local body shop but had to look elsewhere due to the size of this particular vehicle. Priority didn't disappoint. Aaron took the time to review a competitor's estimate against his own, line by line, and even reevaluated the body damage to make sure his figures were accurate. He included his lead tech to verify labor estimates. The same tech called me at home because he noticed some additional damage to an adjacent panel that they were already removing. He could have just put it back on, dents and all, but instead he reached out because it would be cheaper to fix it now. The office staff provided weekly updates. They missed their estimated deadline, but only because they weren't happy with one of the repairs and asked to keep the vehicle a little longer so they could redo it to their satisfaction. I'd recommend them to anyone.
-
August 2024 by Brenda Jean
Absolutely the worst experience i’ve ever had with a business. They had my car way longer than they were supposed to, neglected to call me with updates, and let my battery die in the winter. Less than a year later, parts they did/should’ve touched went bad and they, of course, claim no responsibility. Aaron hung up on me when i tried to share the experience I had with them the last time they under performed. Do not bring your vehicle here!
-
August 2024 by Elizabeth “Liz” Geaslin
Priority Auto body has been one of the best experiences I've ever had with a shop. Especially on a horrible day like the day your car gets totaled they were patient and kind and answered all my questions since this is not something I had experienced before. When I came to get my stuff their staff came and helped me get my kayak and roof racks off. So nice to know there's still kind and down to earth businesses like this. Thank you!
-
August 2024 by Juan
I've taken custom parts to get painted here. Staff is really friendly and knowledgable. Very high quality work and prices are reasonable.
-
August 2024 by Jenny Chaney
Replaced my passenger side mirror. Quoted me a price and how long it would take. Price was exact and so was how long it took.
-
August 2024 by Kim Smith
They do fantastic body work every time I've had to bring in a vehicle. They communicate all through the process and have always had my vehicles done when promised . I highly recommend them.
-
August 2024 by Brian W
Jason and Aaron were great. Made sure the job was done and all issues were fixed and corrected to my 100% satisfaction.
-
July 2024 by Samantha Smiley
Priority worked on my 24 Colorado ZR2. I was so impressed with the quality of work and the customer service. Highly recommend the body shop!
-
June 2024 by dskorich
My repair was fixing a dented roof on a minivan. They found a nos replacement roof and did that repair. It was a larger job than I envisioned and it took a little while longer, but the new roof was installed well. They had to take out the interior, cut out then weld in a new roof and then re-install the interior and glass. A defective sensor was discovered the day after I took the van home , but that was promptly fixed. Overall I am satisfied with the experience. This job was a difficult repair and I found the shop was helpful.
-
April 2024 by Christopher Bergau
Priority did an excellent job with our red color match. They were very good with communication, and following up with new information. They delivered our vehicle ahead of the estimated time frame, which saved us from renting a vehicle. And upon pickup, they included an interior detail, which was unexpected. I would use them again.
-
April 2024 by Kristal N
I requested a quote for some sub-frame work and they were honest and professional. They told me it wouldn't be cost effective for me to use their services and referred me to a local welding company (Lansing Welding) who would be better suited to service my vehicle. Because of their integrity, I will surely be using them in the future for any other repairs, for future vehicles.
-
April 2024 by Dan Kelley
Five star service! Fast and professional.
-
April 2024 by Joseph Mccrackin
good work ain’t cheap, and cheap work ain’t good. Did a really good job at fixing the front bumper of a 2015 dodge charger. Even offered to give me a ride to work because of a delay in one of the parts. Would come back.
-
March 2024 by Stanley Claybrook
It was a pleasure meeting Aron and the staff was very nice. I will do business again.
-
March 2024 by Jim Davis
I had vehicle damage from a tree limb falling on my car. Aaron and the professionals at Priority did an excellent job, even going above and beyond in taking care to make my vehicle look really great. Highly recommended.
