10AM - 7PM
13070 Old U.S. 27, DeWitt10AM - 8PM
518 Frandor Ave, Lansing“Love being at T-Mobile , Hannah was such an amazing person , she made sure my family and i got the help that we needed , she is such an amazing soul ! I highly recommend people go to her !”
“Writing this review to thank Andrew for being so helpful and resolving my billing issues with DirecTV! While I had my doubts about stellar internet and their costumer service due to previous confusion setting up Internet through my apartment complex I was happily surprised by Andrews promptness and readiness in solving my issue. Thank you!”
Open 24 hours
1800 N Grand River Ave, Lansing“Great internet service. Astonishingly fast. I am so happy I chose ACD for my business. Makes daily procedures run so Much faster and better I got my own fiber line! I wouldn’t have it any other way.”
10AM - 8PM
2959 Preyde Blvd, Lansing“Serina was phenomenal during my trip to T-Mobile and provided exceptional customer service. I would not have been able to switch over my phone plan and get two brand new iPhones without her. I would recommend her to anyone looking to obtain the best deal possible in a friendly atmosphere.”
“Joe (Bear) is the BEST!! He's helped us with new phones, told us & explained to us new accessories for our watches, explained the home internet and talked to us about a business account. He's our go to now!”
10AM - 8PM
5853 W Saginaw Hwy, Lansing“Myself, mom, and sister came in today to get new phones and also look into changes in our plan. Tre greeted us, answered all our questions, saved us money, and was just an overall amazing person to work with. He made the process easy and knew so much. We all walked away so happy because of our new phones but also because of the amazing job Tre did. The other workers there were just as friendly and kind! I definitely recommend this location.”
“I started coming to this location specifically because Shay moved to this store. He has always been able to help me with any problems that come up on my phone, or my account, and is always kind and patient with me. I highly recommend this location for anyone with T-Mobile!”
“I had an extremely unusual request in that the letter “R” came off from the Predator logo in the front of my gaming monitor. Mark was able to understand my request and send me the small front part of the monitor which had the logo for me to replace. Extremely satisfied with the outcome of my request.”
9AM - 7PM
5202 W Saginaw Hwy, Lansing“My college student signed up for his first cell phone line and got the new Flip! Online, the customer service was very unhelpful and actually told us misinformation. We went in store today and everyone, from start to finish, was amazing and helpful! Even though they were busy, with an hour wait, they were nice and informative and there was no hassle getting his new phone! Thanks all! We will be back! ”
10AM - 8PM
2713 Preyde Blvd, Lansing“I’ve been here three times in the last five days. The wait is somewhat long but that’s generally for a reason. Their customer service is excellent. They spend the time with each customer to make sure they’re satisfied to the best of their abilities.Verizon’s corporate structure towards customer service has diminished over the years. But generally I’ve found the employees are still doing what they can to provide the best experience possible.”
10AM - 8PM
2409 Ontario Dr, St Johns“Stopped into the St. John MI store to check on a phone concern and possibly an update to my phone. Was told by the Manager and a counter girl that they didn't carry any Android phones in the store, only IPhones. They gave me a website to check out for an Android replacement phone. Told me to bring the phone in WHEN I got it, and they would set it up if I couldn't. WTH? So what a relief to go to another location and not getting blown off because I didn't want an IPhone. Joe and Jade were great to work with and got me into a new Android phone I felt comfortable with. I didn't even have to go online to a website to find a new phone! They had them right it stock! Purchased a new Galaxy S23 FE and so far very happy with it. Thank you T Mobile St. Johns for making a bad situation a win!”
10AM - 7PM
2911 Preyde Blvd Suite 14, Lansing“Tyler worked through a difficult issue and followed it through to the end. He provided timely updates and was very professional. In a world of, “It’s not my problem “, he took ownership and ensured success. Thank you Tyler!”
9 AM - 6 PM
2502 Lake Lansing Rd, Lansing
“Colton was beyond amazing at upgrading our phones for us, while being kind and patient with our toddler with us. Our normal store is St. John's but we will make the drive to come here for Coltons assistance.”