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September 2024 by Samuel Wang
Nice service and employees are very knowledgable. Always visit Gilbert's for small home renovation projects or to fix something in the business/home. Nice parking space. Many options.
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July 2024 by Carl Mazurek
Took a screen in to get fixed. After a month of not hearing from them, we called and the worker said maybe they didn't have what they needed. He was not sure though and said he didn't know when it would be ready, but it usually only takes a couple days. Went to the store today since it had been a week since we called and it was still not done.
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July 2024 by Jeremy Suggate
Would never buy another stihl product from there again. Weed whip broke and is supposed to be covered under warranty. Left it to be fixed and keep getting them telling me they are waiting for parts. After a month I went and took it back because I need it and they haven’t even tore it apart to see what parts it needs. Just lied to me multiple times on the phone. Now trying to find another dealer that will fix it under the warranty and also bought another $400 weed whip becuase I can’t wait on this one any longer. Piss poor service
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June 2024 by Kelli Cook
I was very turned off today when I visited your store and was met with a pro-life event announcement on your front doors. Not a great look in 2024. I won't be coming back.
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April 2024 by Liane Croftchik
Jeremy was very helpful and great at his job!!! He’s a very polite person and did a good job fixing my washer for me. Thank you again and highly recommended!
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October 2023 by David Grimes
Great service.
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October 2023 by Dennis Kill
Convenient location for hardware needs
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September 2023 by Craig Streeter
Good store with good employees, but I will never go back. I never look at price of birdseed, it's normally $13 for a 40 pound bag of birdseed, I get home and discover they charge me $30 for a 40 pound bag, ok I figured no big deal, they over charged me, ( bought other items so didn't really pay attention) went back to store and the girl at the register nervously tells me that's the price, obviously not her fault, so now I'm gonna put this out there! People of DeWitt stay oughta here go somewhere else.
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August 2023 by Chris Hansen
Excellent customer service... you'll speak to someone within a minute of entering the store. Good products. Reasonable prices. Decent selection without being in an airport hanger. Possible advice on a project. 5 stars.
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January 2023 by Steve B
Place is well stocked! Friendly and fast never busy ?
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December 2022 by Ryan Recchy
Walked in for a simple plumbing problem walked by two workers without a single word walked to the isle asked a guy who was changing price tags a question to be told he didn't work there looked for a minute with two other employees watching me without a word before I left can't wait to see them close. or mayhirw workers who care about customers more then their dam phones worst shopping experience period.
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October 2022 by Josh H (High Octane Hippy)
Love this place! Got loaded up with cool free stuff today for stopping by on their 16 year anniversary party! Thanks again, you guys are the best!
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October 2022 by K D Flagg
Looking for screws, found them here!
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October 2022 by John Roberts
Always very friendly
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October 2022 by Gary Brewer
nice hardware. staff helpful.