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December 2023 by Luffy Joyboy
Number 1 hands down. Other phone companies can't compete.
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October 2023 by Renee Pickett
They sold me an expensive screen protector and a phone case that cost me nearly $50 and now the gold is peeled off of it entirely. The very first time my phone fell my screen cracked along with the screen protector. Now I have to have my whole screen replaced.They are not knowledgeable about their products. They just try to sell you anything. If I had of known what I know now I would’ve just ordered some screen protectors off of Amazon like I’ve been doing and they would’ve been way cheaper and lasted a whole lot longer. The cheap/expensive phone case they sold me has all the gold peeled off of it now The only thing Verizon will ever get out of me is my bill money and that’s it. And when I’m done pay my phone off, I’m going to another phone company.I wish I could give them -2 stars because that’s what they deserve
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October 2023 by Justin Kirtley
The Manager, Chris, was very patient and helpful with me while discussing a complicated phone situation. He helped me come up with a potential solution, even though he didn't personally make a sale. Would recommend this store.
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July 2023 by Mark Tremel
Convenient. If you need Verizon support because you live downtown and have them as a service provider, this store is super convenient. However on the day we were in it was quite popular and we had a bit of a wait. They really need to combine these places with a cafe or pharmacy or something so I can do something else while I’m waiting!! I think my favorite thing was the location and nice people working there.
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June 2023 by John Lawrence
Hard to find, and bad parking. Nice service was a plus
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May 2023 by Stuart Trager
The service representative,NaQuanda was extremely helpful in selecting which telephone to pick. She was also hopeful in making sure that I was taking advantage of all the Verizon promotions available. I highly recommend this Verizon store.
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April 2023 by Ivan Ivanovitch Ivanovsky
Stopped in to ask a few questions and only learned how useless and unhelpful this locations staff was.
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January 2023 by Harold “Macman” Mack
They were very helpful and friendly. There store is very good ?
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November 2022 by Will Schaefer
Fast service and great promotions on trade-ins. Got the Pixel 6 for 300 after trading in a cracked 3a
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November 2022 by Michael Ems
Abdul has been very helpful and got me going after a difficult situation of losing a phone!
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November 2022 by Tnisha Chatman
We know it's a small store downtown and prepared for a wait. We noticed that a young man came in when it was our turn to be serviced and he was immediately taken care of. Granted he was only buying a phone cord but we had been waiting over 30 minutes.The young man that eventually did attempt to service us was on the hostile side and deferred us to the manager. It was off putting to say the least.The manager Miguel did give good service, attended to our needs and answered all our questions. He further apologized for the other employees behavior which was appreciated.
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November 2022 by andrea w
Walked to this store more than once , originally I ordered an updated iPhone and later decided to keep my phone and update the service .Both times I’ve done the application online for the phone and sim , input all of my information, talked to a representative before entering, I was told all I had to do was pick up the sim and leave. I was giving a hard time on both occasions. It’s stressful Verizon nor their representatives don’t corporate with one another .After trying several times I just decided to keep my service at T-Mobile
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November 2022 by Laisone Hill
I misunderstood the conversation I had with customer service and I thought my order was ready so I went to the store. They could have told me come back but no the manager there got me together with no problem and explained other important information she was awesome I will be recommending family and friends thank you for having great customer service it matters ?
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November 2022 by Adam Jankovich
These guys are amazing, especially Nesha, Gleen and Chris! Two times I’ve had horrible luck with my phones (stolen/broken) and they’ve gone above and beyond to help me solve my problem and save me money. AMAZING CUSTOMER SERVICE
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November 2022 by Amir El-Aswad
Changed service providers and bought a new phone on black friday. Although it was busy, the folks got me through relatively quickly. Service was very friendly and helpful. Great experience.