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February 2024 by MRK
my visit to this post office window was a refreshing and efficient Experience. Muhmed professionalism, friendliness, and willingness to assist truly made a positive impression. I highly commend the team for their excellent service, and I will undoubtedly continue to choose this post office for my future mailing needs.
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December 2023 by Kayla James
Extremely rude and off putting
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December 2023 by Paul S
Recently delivered multiple pieces of mail from 2020, over 3 years old. Credit card bills, non-profit mail, etc. No cancellation dates on any of it.
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December 2023 by Maliha Rahman
The guy Mohamed at the windowHe’s such a nice manHe deals with his customers so gently and explains them well with his needs.
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June 2023 by S H
The worst!... Staff is not knowledgeable about shipping items! Computers always down! Please get someone knowledgeable on how to run this establishment. And yes there attitudes are not professional!!
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March 2023 by Jonathaan44 “ ”
Do you want to be told no over something super easy. Then this the placd for you.I placed my mail on hold as I haven't received it in a week and half. I was told they send the mail out with the person regardless and cancel my hold order.
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February 2023 by Robert Carr
Almost impossible to know where to start. Once upon a time, delivery was daily. "Neither snow nor sleet, nor dark of night..." that sort of thing. Now deliveries don't happen some days and twice other days. The delivery guy walks across your lawn with loud rap playing the n-word over and over again. Delivery of packages is announced by the loud noise made by packages dropped or tossed. Every other package is damaged, sometimes in a way that looks entirely intentional. Those photos in envelopes marked "photos, do not fold" get bent and crammed into the mail slot. Stop signs are optional as the delivery trucks run them without hardly stopping down. And then at Christmas time the delivery guy hits you up for a Christmas gift! Welcome to third world postal delivery!
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January 2023 by My Detroit Babe
I don't know if they're reaching out to the community and trying to help those with development or learning disabilities but the delivery drivers lack competence. I've been in my office several times and they e failed to deliver a package.Most recently today a package was failed to be delivered for the second day in a row and yes of course I was they. Even when I'm not there I have a mid size mailbox things can be left in there's also a sign that says please leave packages at the door but I don't get it.Maybe they have not developed the skill of reading the situation and adjusting to what looks different from residential vs commercial establishments.
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December 2022 by Danielle Reaves
The delivery drivers don't like working. I needed some mail before Monday. I checked my email and saw that what I was looking for supposed to came today. The mailman or lady never came on my block. Now I'm deeper in the rut because they don't wanna work. I'm thinking about reporting this office... they even put other ppl mail in my mail box just so they won't have to do a route. They took my mail last year and tried to activate a debit card I supposedly had gotten in the mail. I'm waiting on my debit card and all of a sudden I get a text say one ti.e code. If you guys do t emprove your services I will sue your office
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May 2022 by James Andrews
I didn't want to do this but I have been extremely frustrated with mail services from this office or the office that initially sorts the mail. I have USPS informed delivery and was waiting on two important pieces of mail from April 9th and April 11th respectively. It is now going on two weeks and I have yet to receive those items. When I put in a complaint and even when I visited the branch, no clear answers were given to me as to where my mail could be. I'm receiving junk mail and other recent USPS Informed notifications but not none of my old mail that I was notified of on April 9th and 11th, which has important items that I needed! Mail seems to be getting lost in the shuffle and nothing can be done about it because "first class mail is not tracked" . I'm extremely frustrated and now I have to scramble to determine if it's delayed or lost and take furthur action plans that will inconvenience me! How does mail from two different days not get delivered or lost??? And no one seems to know where it's at. I just wish better structure gets out into these places because messing with people mail is very frustrating!
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March 2022 by Esley C
This is the worst postal hub in the area. They have been like this for over 5 years. I have complained to management for so many years about not receiving mail on a regular basis. I have informed delivery and never receive all of my mail. I have gone weeks at a time without receiving mail. They are full of excuses and need to be shut down.
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January 2022 by L DBD
This Location is horrible, ( the nerve to call this location Aretha Franklin; which is disrespectful to the Queen to exemplify such horrible service) the attendant was watching the stories on the TV screen sent several of us to the location down the street stating once again the system is down and I know for a fact the system is not down because no post office would be able service’s us ., so disappointing I be tried to call customer see no response.
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September 2021 by Marissa Rinaldi McGee
Constantly missing mail. We receive USPS Informed Delivery emails everyday that show what mail pieces have been scanned in to be delivered to our address and often never receive the items (including my husband’s paychecks). We’re now going on ten days without receiving any mail at all. This isn’t the first time this has happened. Where does the mail go? I honestly don’t understand how they can lose SO much mail.
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July 2021 by Mohammed Hussain
Michelle assisted me and she provided me with excellent customer service in the morning.
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June 2021 by Julie Gastelum
Where is my mail!!!!! Nothing for over two weeks .... this has been an ongoing problem for months .... important medical items, bills, etc have yet to arrive and it was sent over a month ago .... pandemic or not this is beyond aggravating ??
