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March 2024 by Livelikejae.__ Love
Delivery lost somehow , terrible costumer service rude and lies
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February 2024 by Jakayla Anderson
I was suppose to get two pieces of important mail a week ago. I have informed usps so I know when my mail is being scanned. I believed my mail was lost or misplaced in another mailbox. I went to the post office to speak to the supervisor about it and was told it should arrive any day. The only mail I received was recently from two days ago and it was in another mailbox. The mail I was supposed to get a week ago never was delivered to my mail box. The supervisor didn’t help instead she place the blame on my mailbox and said someone could have stolen it. I’m very disappointed and angry about my mail missing. No one at this post office seems to care or bother to investigate what happened to my mail. Lastly because of them I can’t file my taxes because my w2s got lost.
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December 2023 by Deangelo Fitzpatrick
I went in in got what I needed
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December 2023 by Onye
Trash TRASH TRASH! Not the service but the logic behind the service is all TRASH!
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December 2023 by Theo Jackson
I rather. Not comment just read the lastest comment but the older dude with the glasses is the best there he help u in patient with u I put my mail on hold Nov 1 2023 in they have nothing there for me wonder what happen God bless em though it's my lost ig
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October 2023 by Rebekah Le'Sure
Great customer service, but be very careful driving up the driveway just to get in the parking lot. The driveway just messed up my bumper. Best to park on the street if you don't have a truck, so you won't take a chance in ruining your vehicle.
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October 2023 by Martin Anderson
Worst post office in the whole United States lies and says they delivered the mail then when u called them they say it’s lost very rude very unpleasant, and unprofessional if i could give negative stars I would , they need to be shut down for good
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May 2023 by Kim Kirksey
My first time at the Fenkell and Patton location. The customer service was excellent, I was promptly waited on, my transaction was politely handled and the facility was clean. What a pleasant experience. Thank you.
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May 2023 by Tajmah Chante
Beyond horrible location. Nice clerk but terrible management specifically the African American lady with the short wig. Do not come in here expecting help or to even be treated like a decent human being. This location should honestly have closed years ago
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December 2022 by Aqua Fenyx Rose
I'd give this place a negative star if I could. The customer service has really declined over the years, my mail has been marked delivered just to find out later that day it wasn't actually delivered when they marked it, mail is now coming as late as 8PM, and mail carriers look you dead in the face and drive past but claim they had no access to ually deliver your mail so it will come way behind time. They seriously need to do a complete turnaround fire incompetent and rude staff and carriers and start completely anew from the ground up. I would be more satisfied if they closed down completely just to do so, because as of now, it is just terrible.
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December 2022 by Fawziah jouni
The most ghetto post office ever. The mail carrier stole my package and marked it as delivered, and she even put a slip in the box to say she missed the delivery. The ladies at the front desk are rude, disrespectful tried to tell me that packages have chosen and gpas said they were here. Just d**** I called up there everyday of the week just to be lied to about where my package was, and different stories about when it was "delivered'. These people shouldn't be in charge of anyone's mail very irresponsible and inconsiderate.I can't wait for someone to play with there belongings and property the same way they do.0 stars.
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December 2022 by Kash Flo
I have called twice and the person who answers keeps putting me on hold. I just need to know where my mail is being held at and when I can will be receiving my mail regularly. I ask the question and the woman keeps putting me on hold. Not even asking if she could place me on hold or she is going to do so. Extremely rude!
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August 2022 by jennifer jones
My mail delivered on different street with the same adress
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July 2022 by Born A Bastard
Is there a law worse than Murphy's?Everything's guaranteed to go wrong here!Most rude, slow and useless service ever.Regular carrier retired 10+ years ago and service has been downhill since. Packages stolen by inconsistent carriers, mail delivered while on-hold, hours wasted waiting in line, supervisors don't return calls or address complaints... Not one soul gives af at this station.TERRIBLE! PERIOD!
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May 2022 by Shell Woods
The Post Office on Fenkell IN DETROIT is HORRID and deserves a Negative Star rating. I just left this post office, when I walked in the lights were off behind the counter as I’m standing there calling for assistant because I hear the employees in the back talking. No one came out, as I was standing there other customers began walking in to see the same mess, No employees, and this is during business hours early 1 o clock to be exact. There was no note On the door to indicate ANYTHING. Me and an elderly woman waited, another customer can in looking to buy stamps, the elderly lady with her heart of gold gave this gentleman 4 stamps. This post office is a sad disgrace to the community. The only good thing is the one guy who normally works the window (all by himself) he does a good job. He probably needed a day off and the post office was lost.
