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March 2024 by Kendra McQueen
Staff is very helpful and personable.
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March 2024 by Michael Dunn
This post office is really bad. Delivery drivers are lazy. You will not get any packages from them if you live in complex. If it don't fit in your mail box. You will not get it. They screwed up a lot for me. Thanks. Redeliver came three days later in the middle of the night at 333 am. Now I have to go to this location to pick up animals that will be dead by the time I get there due to business hrs and my work hrs don't work. All because they wobt leave my package at the porche. It's because I live in the hood. So we can't get deliveries from this place in the hood. I promise thats the reason why. Very bad place and I can't say enought... Edit. Do use all a favor and shut this place down.... I go in today March 7th. He refused to give me my packages due to the fact my id is not MI. But I had all the evidence that I live at my address. That the packages belonged to me. He saw my ID. Billing address machetes on my Amazon account. I had to step back in line in order to speak to a manager. I wasn't waiting another 30 min for him to help one person. Soo I'm putting out compliance. They are keeping my mail from me. And one out of four packages has live animals. I call as I was told. She had an attitude. I explained to her the Common sense behind all this. Then she hung up the phone on me. Fake customer service email. She typed " please give is a call" leave my package on the porch as I requested on the redeliver request I sent to the USPS. Leave me my mail and I'll delete my review. There are plenty of other warnings on your reviews anyways. White Crime....March 9. After my last visit. They allow me to request another redelivery. They fail to deliver my mail again. Headquarters checked up on my case. And Amazon handled everything on their side. I'll never use this service in Detroit ever again. They don't care at all at this location and the post office has favoritism. They only delivered to friends and family. In Detroit. Anything goes they say out here.
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March 2024 by K c
mail boxes just left wide open for days from the mailman
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March 2024 by Pamela Winbush
We always get mail at 5 o'clock all business are close by then.sometime we get our mail the next day but the app tell us when our mail is coming
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February 2024 by daniel Williams
Apparently this is the post office where packages are tracked here but never make it to your house . I tracked my package here 5 days ago filled out missing package form received a call back saying they can't find it. This place is a joke. Please have your valuables shipped to another as address not associated with this post office
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February 2024 by Shay Johnson
I’m So Tired Of Calling About The Same Supervisor And Other Mail Women On My Mother’s Route And Nothing Ever Changes Wrong Mail, No Mail Even If It Says Out For Delivery Rude When Asked About Missing Mail I Made Several Complaints Going On 13 Years Now. How Can I Get In Touch With Washington If The Situation Is Still Presently Occurring. Numerous Investigations Have Been Conducted But Goes Back The Same After Awhile I Know Exactly Who’s Doing It And He’s Blaming Others When It’s Been The Same Supervisor Mail Man And The Girls He Trained This Is Ridiculous!!!!
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January 2024 by clifton moses
They give out wrong information to the customers and won’t let them get there package
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January 2024 by Rosemary Bunny
I recently had difficulty with an international shipment. Tracking can be difficult with them at times. My package was missing for two days but the supervisor Ms.Jackson took down my information and ensured me they would try their hardest. Thankfully it was found! I'm grateful for all of the care and hardwork from all of the postal officers here. Thank you for everything.
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January 2024 by Joshua Lau
Took 20 minutes for a clerk to even come to the counter
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December 2023 by Demonjay Grant
Missed my delivery and they actually helped me and let me get them way after 5 its almost 6??
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October 2023 by bradley Estes
Great I sent my daughters presents
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August 2023 by Pamela Squirewell
Terrible just plain terrible I have a letter I need to pickup because it have to be signed for Everytime I get off work and head to pickup the letter they closed lobby door locked they say they close at 5 I'll be getting there around 3:30 so what's going on so either I take a day off or never get the letter
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August 2023 by Nicole Dennis
Funniest thing ever if I can give no stars I definitely would mailman delivered my package to not my house & they tried to tell me they came. How when I have cameras they delivered my package to a whole different address I do not TRUST these people with any of my Mail or PACKAGES EVER AGAIN!! Completely dissatisfied the website I ordered off was easier to deal with than USPS & they are international they have ruined a wedding!!!!!!!!!!ABSOLUTELY THE WORST POST OFFICE EVER HOW ARE THEY EVEN OPEN!!!!RUNNNNN away as fast as you can don’t think you are getting any of your mail!!!
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March 2023 by Leona Parker
I haven't seen a mail person in the Braile, Patton West Warren area in 2 days. Joy Rd post office is terrible!!!!!! The staff is awful, and I agree. They need to close!!!!!!
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February 2023 by CJ HENDRICKS
Terrible customer service, take the time and go to another post office. Front desk lady is super rude and definitely don't respect herself. It is a shame because the service here has been this way for years.