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August 2025 by Steve H.
Devyani assisted me in shipping an auction item I purchased from DuMochelles auction. The package arrived safely and was well packaged. I will definitely use their services again if the need arises.
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June 2025 by Alejandra Castellanos
Friendliness and fast service.
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June 2025 by Ray Drilleau
Michelle has been taking excellent care of us and our mailbox in Detroit for over 15 years. She is awesome to deal with. Michelle and the whole crew at this location work really hard and deserve all the praise they can get. I always look forward to come and see them at my UPS mailbox in downtown Detroit.
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June 2025 by Andrew Thorry
This place was very busy and Michelle was really holding it down! She was taking care of 3 tasks at once and still being very kind to the impatient cranky people. We should all take a lesson from her and learn to have some kindness, patience and hustle!
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May 2025 by Mechelle Smith
One woman named Michelle was very fast and reliable. But the other worker was slow and in knowledgeable
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May 2025 by Angel Durrett
The staff and service make it worth the high prices and parking issues
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April 2025 by Diane Sotiroff
Excellent customer service at this store.
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April 2025 by AK HOUSE SOLUTIONS LTD
I have been at this location for years good service
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January 2025 by Ruthie King
Exception customer service!
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January 2025 by loryn wurst
I love coming to this store! Everyone there is so nice and one lady is very effective in keeping things in line.
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November 2024 by maisha auma
This UPS Store Team goes Above & Beyond! Michelle Pryor and her colleagues were so helpful, when a package arrived too late and had to be sent back. And the general atmosphere in the store is so positive and willing to help, every person who handled a package was so nice. It makes me wish I lived in Detroit, so this could be my default store!
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October 2024 by Michael Borgholthaus
The owner attempted to grossly overcharge for package materials despite the sign clearly stating at actual price which was 1/3 her claim. (Nice try on the reply. I was trying to purchase their packaging materials which was marked $6.99, and she insisted they cost $19.99. Confirmed twice.)
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October 2024 by David Kierzkowski
After posting my review, the store reached out to me right away and said they fixed the package. I appreciate the quick response and effort to make things right. Hopefully, my next visit will reflect the improvements, and I’ll gladly update this review again if things continue to get better.
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October 2024 by Faith Krogulecki
Elizabeth & her team at this downtown UPS store were efficient, kind, and super accommodating - especially when I had packages that I had questions on! They took care of my packages and I quickly and seamlessly. So glad to have them here in the heart of the city.
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September 2024 by Lacy Law
Associate Elizabeth Miller was attentive and fast. I told her I had 5 minutes to get prints and copies and she made it happen!