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March 2024 by Tabatha Morris
Customer service is the best I have EVER experienced. Thank you Soo much V for all your help & knowledge. You & your team are greatly appreciated. 7mile/Vandyke is my go to spot for any moving or hauling needs.
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February 2024 by Denise Butts
No changes needed. My experience was exceptional.
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February 2024 by Andrea Haynes
Great U-Haul location
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January 2024 by Alex Patton
Excellent customer service, at the front desk and return. I was able to get things done on time. the employees here, are not slow workers and recommend others to most definitely come here.
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January 2024 by Tarasa Terry Leftwich-Martin
Staff was nice, funny, & had courtesy
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December 2023 by 56772009
I’m can’t believe that I was fifteen minutes late and had to pay another hole six hour fee. The greed is real and so sad, If you have to wait in any line whether it be pulling into the yard or waiting your turn inside. Shameful thanks a lot, the representative were wonderful and your truck did the job.
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November 2023 by Glenn Mitchenor
Just had the most unprofessional encounter as of date, went to exchange a propane tank only to be met by a over reactive dullard who could have said no propane exchanges today but was met with a reaction like someone was about to level the place, I definitely will not suggest, recommend or do business with this U-Haul location ever again and will make sure people, family, friends and associates are reminded by me to avoid this location at all costs!
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September 2023 by Dan Lane
I'm moving to Houston and these Bigg Boss the reason I don't wanna leave Detroit there. I really nice good people very helpful thank you columbia
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September 2023 by Hughes Ree
This location needs to be closed down !!! The storage area is filthy there is roaches, and maggots going into people storage units !!! ? Anyone who have the stuff in the storage units needs to get they stuff out of there asap !!!!
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August 2023 by octavia embry
Before I left there was a discrepancy with the gas gage where was supposed to go versus where it was. The gas light came on soon as we pulled off. Once on the freeway the truck was shaking so bad. Once I got to my first place the truck got stuck in neutral and I had to call roadside assistance. It took them 90 minutes to come to fix the truck . I had to call off work and pay the person extra helping me to move because we didn’t done in time. What should have been a 2 hour situation ended up becoming an all day ordeal. I am very unhappy and upset about my whole experience from the beginning to the end. No stars are deserved!
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August 2023 by Bridget Pinkston-Richardson
Everything was explained in detail and the rental price was excellent. Thank you U-Haul
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August 2023 by Latica taylor
I love it here. Always above and beyond. Only one u deal with.
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July 2023 by Jacqueline Smith
When I received the van it was less than 1/4 gas (3/8 tank was noted) . However, when I returned the van, I was told that it was more than half full. I have proof that they are liars (pictures on my cell phone). I was also charged two days for being 16 minutes late. I was in the midst of a terrible storm with heavy rain and winds. I called U Haul to explain why I would be late (6 pm deadline). I wasn't given a receipt but was told it would be emailed to me.I called U Haul late tonight. The person was very delightful and returned $22.21 back to my credit card. Please send me an email about this transaction.This was a horrible experience. They need to keep consistent records.
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July 2023 by Timothy Ford
Miss Q and team were very courteous and professional in every step of the rental process. The store was immaculate! We finished our obligations earlier than expected and returned the trailer to the same location before closing and was greeted with the same level of professionalism by Miss BeBe. Highly recommend this location!
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June 2023 by Taiasha Tyson
It was not a bad place The customer service rep was cool the equipment was maintained but I had one small issue was charged a extra day that I didn’t use I called and the customer service reps took care of it so far so good we will see in a few days I would use them again so far I I appreciate them
