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September 2023 by Gary Lassic
I was asked to be a groomsman in a family wedding and the suit needed for my participation was to be purchased from Times Square. Approximately 2 months before the event I went in to purchase my garment. After a period of confusion on the salesman’s part, someone was able to locate the paperwork and get me a suit in my size.After trying on the suit I have the tailor mark the suit for alterations. The alterations came to an additional $40. While the quality of the Chinese made suit did not warrant the $350 price tag, I paid it and was given a pick up date a week later.I arrived at the appointed date and time to pick up the suit and was advised the alterations had not been started ( no explanation given).. I was advised to come back in another week. Upon my return I tried on the suit to discover that all the alterations originally requested and paid for had not been done. After bringing this oversight to the salesman, he agreed that they had not been done and advised me that it would cost me an additional $40 to complete the alterations already paid for. I refused.. when asked why I was asked to pay again for something I already paid for, no explanation was given. I took my suit to another tailor for the alterations. I’m very disappointed in the lack of service as well as the quality of the merchandise.
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August 2023 by Juane Dennis
I like good service I love the clothes I be back
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March 2023 by moe perkins
I had 3 bespoke shirts made with Al! The experience was amazing. Thank u.
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March 2023 by Uncle Zo
My favorite place to shop, for the latest and unique clothes, great service !
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September 2022 by John Autrey
Awesome Customer Service. All request of personal service was handled promptly by Al.
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September 2022 by Billy Green
Bought my wedding tux here. A1 experience all around
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June 2022 by Ron Gochett
They made a spectacular suit for my wedding. The suit went above and beyond my expectations. I couldn't be happier. It made me feel that much more special about my special day. Shop with these guys, you will NOT be disappointed ??
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April 2022 by Kim T.
Great clothes, incredible custom Taylor. Great service. Store is clean and pleasant to shop I.
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December 2021 by ERIC ROBINSON
Times Square is one of the best men's clothing store one can visit and shop at. If you want to get fitted right and look good rather it be a full fledge suit or blazer this is definitely the place to stop in at. Al and his staff will have you righteous looking. I promise you!
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August 2021 by Sati Smith
I would recommend everything, because these entrepreneurs make you feel like family. Integrity and transparency and not just trying to make a sale, but offering great service for products that compliment you…tha Hulk!
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June 2021 by Lanitta Martin
Took my fellas there for suits. Amazing customer service! It's an experience! Mr. Bartell and his salesmen will get you together! And their candy dish is magnificent!
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June 2021 by Eric Blake
They got me sharper than a mosquito needle for real!!!
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March 2021 by Luke YouTube Ya Hear
I had a wonderful experience at this store. The Location was beautiful and Keith the salesman got me 3 suits and the most popular suit color today. Obama blue. I reccomend this store to buy your new suits and Tuxedos. Visited in Feburary of 2021.
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December 2020 by Anthony R Garland
Very professional staff unique clothing and custom made suits and shirts
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November 2020 by Neal 713
Top flight customer service, beautiful suits and ties high quality, at very reasonable prices, highly recommended!!!????????