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February 2024 by Anel Denisse Encinas
Worst Starbucks on the planet. Food was rancid, the worst treatment, ZERO customer service, staff is so rude!
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January 2024 by Royal Mehrok
Worst experience .. i waited for 20 min for my food.. when i asked they didn’t even start making my sandwich..
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January 2024 by Tonya Armstrong
Wednesday 1/3/23 5:25 flight, cashier was very rude and unfriendly. She definitely needs to quit her job if she hates it that much. She’s definitely not starting your customers day with a smile!
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November 2023 by Chef Gerry Rozo
This is the worst Starbucks on the planet. I never leave bad reviews but every time we fly out of DTW this is the closest store and their staff have the WORST attitude ever, they are rude and sarcastic… they don’t give a damn. Get people who represent your brand better.
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November 2023 by Craig Duffy
Very poor attitude. Absolutely no interest to keep up with demand and hussle to process drinks quicker and they screwed up our order. There were only 5-7 people in line when we got there. We ordered 3 drinks and after 15 mins asked where ours were and they somehow missed them. 10 mins later they gave us 2 wrong drinks and didn’t care. They looked at us like we ordered wrong!!! Hire some decent staff…
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October 2023 by Jeffrey H
The service is as slow as molasses
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October 2023 by Rozo Entertainment
This is the worst Starbucks on the planet. I never leave bad reviews but every time we fly out of DTW this is the closest store and their staff have the WORST attitude ever, they are rude and sarcastic… they don’t give a damn. Get people who represent your brand better.
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October 2023 by David Baran
Long morning line. I'd say that the company needs to hire more employees to keep of with the demand. Drink taste good it just took a half hour to get.
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September 2023 by Roberto Velázquez
This is hands down the worst Starbucks I’ve ever been too. Service is terrible and it seems corporate doesn’t care. The worst costumer service ever!
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September 2023 by Kyle Stevenson
These poor folks are overwhelmed! The wait in line was over 30 minutes and there were only two people working. Please hire more help!
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August 2023 by Carla Moyer
My egg white bites were burnt on the edges and just placed in a bag and not on the tray. I had to go back for a fork. The service was extremely slow and the worst attitudes. There was no true customer service.
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August 2023 by G S
Make me walk from one Starbucks to another still don’t have any sandwiches or bagels. If you don’t have anything don’t send people. Guys go to other places. I should have read the reviewsReply. This excuse is not helping. They don’t have anything working to heat up. Find the problem before reply. Stop copying and paste same lie.something is really wrong for 1.8 rating.
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August 2023 by Kyung C
Is there way to give them NO star? No drinking fountain water with a food ordered. Jokes
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August 2023 by Marianne Fortin
Waited in line for 30 minutes to be told “I’m sorry. Our decaf machine isn’t working.”
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July 2023 by Marc-Grégor Campredon
They were super friendly, very joyful and helpful, they opened way before 5am to accommodate dozens of early flyers!Coffee was hot and made accordingly.The wait time was reasonable, only two people to serve a horde of passengers ... we had about ten people ahead of us and were served in less than 10min.