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February 2024 by sekou cohen
Called for a upgrade around 10 am.. girl went to see if my app was today n neva came back.. on hold for 10 min.. SMH
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December 2023 by James “The Body Snatcher” Fortune
Excellent
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December 2023 by Michael Powers
Awesome job Brandon! Thank you
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October 2023 by JILL
Super fast charger sold. Battery on S23 holds the charge all day.
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October 2023 by Demetri Welch
Deandrea W was so helpful with me and my family she helped us all the way and 2hrs 30 minutes later we are all setHe prepared when you come in and if your with boost definitely be prepared
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September 2023 by D. Dye
Place looks nicer, but staff could be better. They had renovated but nobody acknowledged us when we went in. There's no customer service. Customer rep got testy with me when I asked her what the procedure was to get served. They had no signs, lines or anything. I probably was a bit testy but I don't understand how I'm supposed to know what the staff is doing or if I'm even in the queue. I'm not a mind reader.
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July 2023 by Bobbie Zeno
T-mobile gave me a really good service. The young man who took care of me did a really good job. Got me In-N-Out with everything I needed but the manager. Was very rude?Tash / I was talking to her about my phone that I was bringing it back, which the insurance company told me to bring it in so I can do a switch it out for an upgrade. She told me the new phones were over to the left. What happened to customer service? All I wanted was good customer service expression from the manager. Thank you to the young man who stepped in.
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May 2023 by diane jackson
Awesome the associate was very helpful with my phone service.
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May 2023 by Jenny K.
I came into this TMobile with a few questions regarding my phone and plan. A very nice woman explained everything I needed and was patient with me, as I know nothing about my phone plan. The store is clean and organized. I got all I needed in a timely manner with great service. There is also a security guard at the entrance for added safety.
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May 2023 by Laticia Grant
The manager was nice and helped me transfer the data from my mother's phone to her knew one.
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November 2022 by Beatrice McKinney
T-Mobile is great but the customer service take too long to wait on someone while another person could be helping someone instead of talking to the person they work with
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October 2022 by Brian Gaza (Dragonballz313)
Awesome professional staff. Clean and nice selection of merchandise. Love my OnePlus buds Z2! Will be back thank you so much!
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October 2022 by Debbie Louttit
Ended going to 2 stores they couldn't fix the phone. Sent us to a corporate store took them 2 minutes to fix it
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August 2022 by Natalie Cummings
Just went in to get information on a battery. Because my phone is slow. But they don't replace battery any more ?. It's a rip off. You have to get another phone. Wasn't very happy with that information ?. But the CSR was very knowledgeable and polite ??
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July 2022 by Blacc Queen
Paris was absolutely amazing. He listened, he was professional, and was friendly. I will be coming back again and again. It was a great experience over all with the whole staff.Thanks ?
