“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“Decent service, small retail space but all the postal amenities. Would recommend there are wait times when busy so expect some delays, limited parking, but people usually pull out fairly quickly. Street parking, handicap accessible but very heavy doors, so it may be limited access for some. Mailbox outside for easy drop off, but not a drive up style it's drop off, but you need to get out of the car to deposit your mail.”
“I went to this location to pick up a package and the way the line was ran was very efficient. The line was long but it moved fairly quickly. The employee and her manager who assisted me were very friendly. I live close by so I’ll be going to this location moving forward.”
“Very friendly and helpful! My husband is always shipping packages out and the staff at this location has gone above and beyond to help him out on more than one occasion.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
9:30AM - 4:30PM
3434 Chene St, Detroit“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
“Great customer service, but be very careful driving up the driveway just to get in the parking lot. The driveway just messed up my bumper. Best to park on the street if you don't have a truck, so you won't take a chance in ruining your vehicle.”
“VISITED THIS LOCATION, BECAUSE I NEEDED TO MAIL DOCUMENTS TO LAS VEGAS. I ALSO NEEDED AN ENVELOPE. GOT THE ENVELOPE AND GOT THE DOCUMENTS MAILED. THE WHOLE THING NEEDED TO BE WEIGHTED. MY DOCUMENTS ARE HEADED TO LAS VEGAS.”
“Customer service is not always the easiest position to have, but I have experienced them go over and Beyond to ensure that they helped me as much as they possibly could.”
“The staff is very helpful and appreciated by me every time I have things inside their scope. They are overworked and under recognized.That being said USPS as an entity should be ASHAMED OF THEMSELVES! I’ve only seen 2 people a lady I believe is the Post Master and one gentleman. Please get these people help and rehab the building!Again the workers are doing their best. If the front door is locked maybe they went on a rest room break. My every interaction with this team they are VERY helpful. Just be patient. If your experience push back. Just be gracious.I travel a lot and have PO Boxes in other states. Outside of South Dakota. These people the best I’ve come across.USPS your people deserve better work conditions. Leaky roofs so I’m sure mold is there.”
“I love this post office because I remember the first time I came to the post office and they gave me my package with no the post office is not giving your package away it's probably because for one you need your ID for too if you don't got your ID they not going to give you your package...”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“I prefer this post office to many others. There is plenty of free street parking, and the office is spacious. I've never seen a long line here. I'm in and out within minutes. The service is friendly too.”
“When I went into the Fox Creek post office (on Jefferson Avenue) i was actually greeted by two employees behind the counter. That's something I hadn't experienced at this station before. The employees were friendly, answered the questions I had, and provided me with the items I needed to ship a package. The customer service was excellent.”
9:30AM - 5PM
16500 Joy Rd, Detroit“I recently had difficulty with an international shipment. Tracking can be difficult with them at times. My package was missing for two days but the supervisor Ms.Jackson took down my information and ensured me they would try their hardest. Thankfully it was found! I'm grateful for all of the care and hardwork from all of the postal officers here. Thank you for everything.”
“I went to my near by post office. I had the most beautiful experience the clerk's number is 15 she was awesome she was very efficient she knew what she was doing and she had a beautiful attitude. The time was 9:26 a.m. I have had bad experiences in this office, however right now this girl is wonderful...”
“Every time I walk into this post office the staff is super helpful and kind. They answer any questions I have and make my transactions time-efficient. I went there today, unsure of the type of postage I needed, but the person at the desk was able to help me out, and they were so sweet! LOVE this place!”
10AM - 4:30PM
100 Renaissance Center Suite 2 - 2101, Detroit“I went there today because of my Express mail did not delivery to one of business in this building.Ms.Cynthia tried to help me looking up where was my package the whole time I was there, she kept calling and checking with every places that she could. I really appreciated her help. I came home without knowing about the package yet but I feel much better that someone kept looking for me.I got notice from the business the end of the day. they did received my package in their mailbox in the morning.I am not happy about Express Mail service that got mix up in the process. But I am really grateful for everyone that tried to help me.”
“The ladies here are always polite and kind. They are efficient and so nice that they even have a scissor out for customers to use when putting together their packages. I’ve never had a bad experience with them and I visit regularly. Keep up the good work!”
“Excellent Service. There Were Quite a Few Customers. Still My United States Postal Service Worker. Was able to Assistance Me Appropriately. To Best Fit My needs. Thank You. God Bless and Semper Fidelis.”
“I frequent this post office, often. They're always polite and pleasant and welcoming and always willing to help. But today they had the worst agent at the counter her name is Dayle. She's the worst agent that I've ever encountered she's rude she has no patience she refused to wait on me simply because she didn't have patience enough to explain what she was asking. So she told me no she will not help and to go to the kiosk in the hall. Teresa the next agent very polite, patience and very knowledgeable of her job. I give this post office 5 stars and I give the agent Dayle 0. Please avoid her she's horrible”