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January 2024 by Chris Casteel
Unfortunately the closing sale has begun. Bummer to lose this store downtown.
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September 2023 by Marc Tshibemba
Was at this location on 9/8 to purchase a bookbag. They profiled me for being a thief. Not cool! Please like this post if they did the same to you.
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August 2023 by Jenn A.
Rude AF workers. Enough to keep me from spending any money in there and to share with anyone willing to read this. Sad because I've never been to a storefront and was excited to not have to shop here online. But no thanks.
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March 2023 by Thengine
Called to speak about new skis. Was put on perpetual hold twice, and on my third call the lady said that I should look at the website or drive in instead of asking her questions over the phone. Go to another store that cares about its customers.
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February 2023 by Crystal Lyn Johnson
Great store ♥️♥️to shop for sporting goods ????.
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October 2022 by Rich P.
Amazing customer Service! This is a review for a purchase I made online. I ordered some ski pants for my daughter, they arrived very quickly. Unfortunately they didn't fit so I called customer service to inquire about a return or exchange. The girl that I spoke with(forget her name, sorry) was great. She emailed me a pre-paid return shipping label while we were on the phone which I was not expecting, I figured I'd have to pay the return shipping. These pants were last seasons so quantities were limited, their website was showing just two pairs left in the new size I needed. The girl on the phone offered to do an even exchange once they received my return but I didn't want to risk them selling out before they received my return package so I asked if I could just order them with her. She took care of it and I received the new ones which fit perfectly 2 days later. Once they received my return the processed the refund immediately, I received an alert from my CC company of the refund less than 24 hours after they received my return. I have since made a couple other purchases from them which were perfect as well. This is a great company, I wish I lived closer to their brick and mortar stores.
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August 2022 by Patrick Conner
Place is the best to buy anything and everything.
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June 2022 by holy l.
Good stuff I liked it it was good man idk it was good I would say 5 stars um ya man good
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May 2022 by Suraya
I was accused of shoplifting here because I put the pants I tried on in the dressing room back on the rack instead of giving it to the sales associate guy. they checked my bags and everything and were so rude to me. Literally have never been this embarrassed in my life. They handled the situation so badly.
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January 2022 by N A
My service dog and I went in to get some gear for my upcoming first hike! They were more than friendly, treated both of us great! But they treated my Zoey like a queen! She’s exhausted from all the pets and love, even got our pic on the wall! 10/10 would recommend!
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October 2021 by Rob K.
10/12/2021 Ordered an osprey rolling 40L duffle on Moosejaw.com. I received the backpack version that does not have wheels instead. Called customer service who contacted a gear wizard and was unwilling to send out the correct item despite the clear advertising on their website. Bait and switch.
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September 2021 by Chris O
Moosejaw is filled with everything you could possibly need for your outdoor adventure and probably has a hundred things you don't need but desperately want ? for real though... The place is really cool, the people are always amazing inside and there is a ton of Detroit and Michigan inspired merchandise. What more could you want???
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September 2021 by David Efros
They were so helpfull getting my daughter a sleep pad to PCT in california. When it went to wrong address, they re-sent another one immediately. Anya was so grest, keeping track of everything and seemed to be really concerned aboutmy daughter. I wiil definately go there again when I need anything for my camping excursions
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August 2021 by Nick Al-Salik
My service dog and I went in to get some gear for my upcoming first hike! They were more than friendly, treated both of us great! But they treated my Zoey like a queen! She’s exhausted from all the pets and love, even got our pic on the wall! 10/10 would recommend!
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July 2021 by Tim johnson
Great Merch! Fair Prices! Excellent help