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“I was looking for somewhere to get rid of my ipad for a reasonable price and Sal a worker there helped me out. Quick and Short and gave me a very good deal for my ipad. If you go to steve He a good man!”
“Brian is a good man he running store well you need more people working just like him I will always come to his business and always open on tike I like all people that do good”
“Got my settlement check, called around to many other check cashing places and they all wanted to charge me an insane price. Called grand river check cashing and the had me come inside a private room and got me cashed out same day and cheaper than everyone else!”
“Beautiful smile these staff they carry amazing service ? aj was great thank you for helping me choose my new phone and with all her help switching all of my stuff to my new phone”
“Jack (guy with the glasses) is the man! 100% Amazing service. He was knowledgeable on all phones and services. I came in with my old phone and stopped working. Jack showed the selection of phones and explained the difference between each and every single one of them. Once I made my selection on the phone, the rest was smooth sailing from there! He also threw a great bundle deal on case and screen protectors. He also transferred all my contacts from my previous phone to my new one. I am very satisfied with the service. Any time you stop in 5800 Caniff street, look for the guy with glasses! :)”
“I had a wonderful experience at this AT&T store. I purchased a new phone from Dion Thornton, who was a true and kind professional. He quickly and efficiently transferred all my data seamlessly and recommended an indestructible case that will protect the phone from my constant clumsiness. Thank you, Dion, for an excellent experience!”
“This is a very clean professional atmosphere. They treat you like family they solve all your problems is a very clean place to be at I love them like family I would recommend Metro by T-Mobile on Plymouth and Southfield to all my friends and family ?”
“Tache, the manager, took excellent care of me. She assisted me with upgrading my phone and she gave me the best customer service one could ask for. She is a master multitasker as she was helping me and 2 other folks. Superstar!”
“Sam is the best he fixed my daughter IPhone with no problem she locked herself out her IPhone I took my daughter phone to a couple of other places and was unsuccessful he was able to get the job done. Thanks”
“I came to this store for my grandmother. Was looking for phone for her to have because she lives by herself. Some lady named Sofia helped us look for a phone that my grandmother could actually operate. To my surprise my grandmother wanted a smart phone and we found a smaller one that she would be able to hold and work. The sales lady actually helped us get it all set up for her with phone numbers and everything and even gave her a quick rundown on how to operate the phone. Definitely pleased with this place and will be back.”
“I was up late one night, couldn't sleep, when I found this app. Needless to say stayed up the rest of the night. I just couldn't put the phone down. Excellent game if you have don't mind making money”
“Outstanding Customer Service they helped me set up my phone service offered great deals on new phones and I even bought a brand new tablet for $15 out the door the only place I'll go from now on for all my wireless needs.”
“Go see Bianka at 6158 Vernor Hwy for your AT&T needs! I'm not from the area, however had to stop because my phone stopped working. She exhausted all efforts to get the phone to work, and then gave me my options. She wasn't pushy but patient, has a great personality and kept me laughing until my new phone was fully switched over! GREAT CUSTOMER SERVICE!”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
“I Forgot To Get My ID Back From Them When I Left & The Younger Guy Didn't Try To Offer A Product The BOX To My Phone, It Just Came With The Cord, SO I Eventually Went Back Up There For The Charger BOX + My ID@REGARDLESS They Were Great With The Customers...”
“Sam is a excellent sales person he got me and my wife the newest phone's at a reasonable price we were extremely pleased with our experience we felt like family I would recommend his store to everyone.”
“The representative Dany is one of the best people to work with. He is so helpful and is very hands-on with everything he does. I am extremely satisfied with my visit with Metro By T-Mobile I will be a returning customer to this location specifically. The salesman will go above and beyond to do anything he can to make the customer happy. That's great customer service if you ask me! Very honest and the most helpful person ever! I will be bringing my family back in the future before Christmas to upgrade all the devices on my account due to such phenomenal services from this storefront. Thank you Metro for always taking care of me and my family! If you stop at this, Metro by T-Mobile you will not be disappointed!!!”
“This is by far my favorite Metro location. I've been to many different locations over the years and so many just rip you off, you're stuck waiting forever, they're constantly trying to upsell, etc. At this location they are totally up front, they tell you exactly how much everything is, which matches the listed prices, there's no hidden unpleasant surprises - they tell you the activation price, phone, service, etc. Not only that, they always let me know when there's a promotion that's applicable, and I've gotten some great deals. They're always very professional, timely, and efficient. 10/10”
“The best customer service tech works thier. Always smiling and helpful and I never seen him have a bad day. He really loves his job and won't even take tips or lunch tips. The best I've ever seen.”
“This is the best metro store to go to. My phone was stolen a few days ago, and Tim the store associate helped me get a new phone, and went above and beyond honestly, this is the only store I’m going to get service from.”
“Metro PC T-Mobile very nice been with Metro PC for over 20 years then they joined in with T-Mobile and they still nice also giving out free tablets and also $20 a month for the tablet one per household”
“Honestly, This is one of the best metro pcs store in Metro Detroit. Every time i have had a problem with my phone they always fixed it for me and go out there way to get it done. Johnny and David are absolutely amazing at what they do. Very friendly, they treat you like family, and also will make you laugh. Best Experience ever. Highly recommended. .”
“Very good place this one particular Metro T-Mobile is the spot to go to if you want something done reasonable prices for your phone not overcharging you to do such work that is the place very friendly person that works there never mind about the other ones go to this one I will guarantee you you won't be disappointed”
11PM - 12AM
13601 W McNichols Rd Ste A, Detroit
Mobile Phones
“Even with the rain affecting their computer systems/internet, Isaiah and the district manager, Mayo, who was visiting the store, very efficiently helped me upgrade my father's lost phone and my mother's kind-of busted-open phone. There weren't phone cases on the floor for the precise phones I wanted, but I didn't want to buy the phones without cases -- and Isaiah didn't want me to either, so he scoured the stockroom until he found what I needed. And then when it was time to set up the new phones and it was taking a very long time on my mother's busted phone, Mayo and Isaiah did some real troubleshooting, even temporarily shutting down the display phones to maximize bandwidth available for the transfer of data from one phone to the other.Both Mayo and Isaiah were friendly and professional and made sure I understood how the protection plan worked, including payment of the deductible.Excellent service and they patiently showed me how to do things like reduce the number of notifications my parents, senior citizens, had to hear on their phones.Location: They're next to the gas station at the southwest corner of Schaefer and W. McNichols (6 Mile).”
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“Jalen went above and beyond to meet my expectations not to mention everything was done at a timely matter. I would differently recommend getting your phone fix at this location. The price is right and the time is right! Again I can not stress it enough very good customer service!!!”