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October 2023 by Hefner Hugh
Matt is a scammer don’t go here they rip ppl off
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August 2023 by David Douglass
I should of known they have a policy of ripping people off when I watched the store owner rip off a man who was selling them a $1,000 phone and they gave give $50 for it claiming it was "scratched." They over charged me $140 and put into the computer system for my monthly bill to be $70 even though I asked for the $40 plan. DO NOT GO TO THIS PLACE.
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November 2022 by Jovon Perkins
Matt is a good guy always had good customer service when I came inside the store for all your cell phone needs visit this Metro by T-Mobile located on Grand River and West Grand boulevard
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July 2022 by DetroitSmooth 7
This is my neighborhood Metro location. Matt is the greatest. I recently acquired a tablet and was extremely satisfied with it. I pay my bill here, and whenever I have a technical question Matt is always able to assist.
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January 2022 by Mike Jones
Boy behind the counter got a attitude
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December 2021 by Roosevelt Paige
They have good phones smart phones ? to choose from and they treat you with respect ?.
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September 2021 by Kenny Mac
A welcoming environment. Different vendors come by with a variety of items. The barbers are friendly and work well with children. There is a vending machine and television and that is just a few of the amenities at this old school feel shop.
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September 2020 by Infinti1076 S.
September 8 2020 around 7:45 , this store has the rudest sales rep, He think he's above the customers and the co workers among him. Never will I visit this store again. Thank you to the representative with the glasses and the Security guard thats how good customer service shall be once you enter the store. His coworkers always has to handle his unprofessionalism to customers at their counter
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September 2019 by Kristina T.
BEWARE! My phone died and I couldn't get it to turn back on. I Googled a couple ideas and they didn't work. I thought it was done for, but I had read that maybe a store could do a hard reset or something. I came to this store. He literally looked at it for 5 seconds and said there was nothing he could do and that I needed a new phone. I didn't believe him so I left. I Googled some ideas again. A soft reset turned it back on! This guy is a con man.
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September 2019 by Rayan Fili
Good Great People! Management was very helpful and attentive.
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August 2019 by mario alias
Best metro Matt is the reason they get my business
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August 2019 by randi kakoz
Definitely coming back Matt was very helpful
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July 2018 by Justin Landis
Have had a good experience so far no problems
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June 2018 by Diana Mezza
I don't understand why one gets penalized $30 to so call upgrade their phone. I just wanted to replace a lost phone but my model (only 6 months old) they no longer carry. The phone I chose cost the same and is same brand. Everything is virtually the same. Only company I know that penalized customers for spending their money with them. Sad!!!?
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June 2018 by Jasmine Vigliarolo
Great.
