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9:30AM - 4:30PM
5601 Eldred St, Detroit
Banks
7:30AM - 3:30PM
4646 John R St Ste A1122, Detroit
Banks
“LaDonna is my new favorite person. When I was forced to advocate for myself with regards to my financial situation, she looked over my account and returned some recent fees to me. Knowing that I was having trouble, she waved her notary services fee. This is literally the first time I've ever been made to feel like a valued customer of my financial institution. Thank you to all the good people working there, they really go out of their way to support their customers.”
9AM - 5PM
6200 Vernor Hwy, Detroit
Banks
“Turani & jaylene are very nice and respectful, they always tend to my needs and i have not been let down once great bank and greater people !!!!!!! Thank you for you're great customer service”
“original post (keep reading): Tells you you’ll get $300 within three months if you deposit $500, and then scams you out of it. So if that’s the reason you’re thinking about joining this bank, do yourself a favor and don’t.*update: Jessica Sionni, office of the chairman, remedied the situation when i went to close my account due to the above circumstances and she was extremely polite and helpful, unlike the first representative I spoke with. I did eventually end up receiving my $300.adjusting my rating from 1 to 4 stars, as the original customer service representative experience, time wasted, stress and frustration are still taken into account - would be narrow minded to base a company off of one employee though, and I respect upper management following through without me ever having to reach out again.Jessica is the only reason i’m still a member of this bank, though, and will now remain a *happy* and loyal customer. Valuable employee - so valuable I went out of my way to change this rating to reflect how much she improved my overall experience with this bank and if I was solely rating her it would be five stars (I don’t typically write reviews unless it’s amazing or terrible and although this experience/review started off terrible, if it weren’t for Jessica, it would’ve stayed that way and I am very appreciative)If you’re doing a promotion though, I highly suggest you call Citizen’s and ask every month if you’ve done what you’ve needed to receive that, and *record the conversation* because i was misinformed that I had completed what was needed when I called one month in to the promotion, when that was not the case. It was a $500 direct deposit, not a $500 deposit. Had i been properly informed on the phone call, I could’ve easily had a $500 direct deposit completed in the time given, and none of this would’ve happened, but thankfully they honored it due to this miscommunication as it was my only reason for choosing this bank.In addition, i’ve had no issues with the bank itself otherwise besides the occasional ATM being down.”
“Greatest little credit union out there. They definitely stand out where most dont. The majority of the staff at this branch are bilingual(Spanish) and they really do have an eye out for YOUR best interest. If you stop by you must go directly to the legend himself, Raymon Sanchez with his 10/10 service. He definitely went way above and beyond. Couldn't be happier with the service and overall experience with this credit union. They definitely have that small town home feel. They definitely dont see you like just another number on a sheet. They were able to work with my situation and didn't quit when most would have. I simply can't recommend them enough. Thanks guys!!”
“This review is based only on the architecture.
An Architectural Marvel in the Heart of Detroit
Nestled in the bustling heart of Detroit stands the Bank of America building, a testament to the city’s rich architectural heritage. As you approach the grand edifice at 500 Griswold St, you’re greeted by the imposing yet elegant Art Deco design that harks back to a bygone era of splendor1.
Step inside, and you’re immediately enveloped in an ambiance of sophistication and history”
“Good experience every time able to conduct business with no problem, staff are always exceptionally professional and prompt to resolve matters and get on my way quickly.”
9AM - 4PM
7401 Woodward Ave, Detroit
Banks
“I went through your drive-thur at Citizens Bank at 7401 Woodward Ave on 01/19/22 The ladies at the drive thru was efficent, pleasant, and courteous ...The wait time was less than 10 minutes.. and they are doing a Great Job in our New Year 2022.. I Love it...”
8AM - 4:30PM
1480 E Jefferson Ave, Detroit
Banks
“I opened my business account with them and they are awesome, always respond quickly and help me with everything I need! Definitely recommend for personal and business accounts.”
“All I can say is wow. After numerous visits to different Chase banks not one banker was able to help me out. I came to this Chase bank and Ryan that works the consumer banking section did his magic and helped me and also made me feel so comfortable. Please everyone for all your banking needs go visit Ryan u will not be disappointed. I really appreciate everything u did Ryan.”
“Interesting. Super high security. Buzz in sections to screen for weapons. Delayed entry. Everyone is behind locked compartments and cubicles. Makes me wonder if i am safe in the parking lot and entrance/ exit. Otherwise the employees were pleasant.”
“Life savers! I had such a stressful day yesterday and it didn't help that my account suspended itself out of no where. I went in and that staff were so polite, i talked to Kennedy and she was so amazing and helped me immensely. I am so grateful that the issue was resolved. Thank you so much!”
“I love that this is my local branch! I've been a member of Lake Trust for some time, but this branch has exceptionally friendly people, amazing service, and overall good vibes. Highly recommend!”
9AM - 5PM
7400 Gratiot Ave, Detroit
Banks
“Rodney the personal banker has given me outstanding customer service.. I originally walked in to do an stop payment and he explained to me some things about my account... then he reversed an insufficient fee that I was ok with having but he did and I am grateful for that!!!”
9:30AM - 6PM
4501 Woodward Ave Suite 101A, Detroit
Banks
“I am not usually a person that writes reviews unless things are just horrible. This was the best experience I’ve had though in a long time! I worked with Marcus Woodard, not only was he professional, he was patient, kind, and I could tell he just genuinely enjoys helping his clients. In my opinion he went above and beyond to make sure my 82 year old father was helped. He even followed up after to make sure everything was taken care of. If you want to bank somewhere that you are not just another number, then I’d highly suggest going to this location! I’m so thankful that Marcus was there the day we came in!”
“Black Owned and Awesome!! You can start a checking account with only $50! And you balance can be $5 with out any fees!! When, I heard this I Ran ?♀️ there and opened up an account! ? Most banks want a Whole Lot more and you have to have a Larger balance!”
9AM - 4PM
777 Woodward Ave, Detroit
Banks
“As a Canadian opening and managing my business account the people at this location is awesome, particularly Terrance Haynes. He is super knowledgeable, kind, resourceful. He is a great asset this location, even helped us remotely with answering questions so promptly. He helped us open mutiple accounts, add new members, order checks, add a feature to allow wiring. And I noticed he makes sure to say hi to everyone that walked in the bank. Our second time visiting from Toronto and super grateful for him!”
“I stopped in pnc late one afternoon and received the friendliest and kindest service I have ever experienced. From the moment I walked in, I was asked what they could do for me, to Roxy-the BEST teller ever and the kindest soul. Thank you all. You are the best.”
9AM - 5PM
3044 W Grand Blvd # L-350, Detroit
Banks
“I really like this credit union. Staff have always been nice,professional, patient and helpful. No matter who assist you, they make you feel like you matter. Public Service Credit Union appreciate there customers. I will recommend them hands down.”
“Always a very pleasant visit ? Huntington always takes care of problems if they occur, have loan options, early payday, savings, etc. I love the customer service ? Very professional and are very kind, thank you Huntington bank ?”
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“The branch employees are fast and efficient. Even when the branch is full of customers, the employees courteously assist all the customers and have them in and out fast.”