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October 2023 by Connie
Put a deposit in cash and refused to give it to me back. Had to buy a black frigurator more then I could spend or ge would have keep my security deposit. He always leaves his mail box full and when you go into the store he had big guy family members there to trow you out his store. This man deals dirty!!!!!
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September 2023 by lisa davis
Purchased stove/fridge set and the refrigerator stopped keeping cold at the bottom. They came right away to fix it. Had the same trouble a week later and they came right away and changed the part that needed to be changed and it has worked great since then. OUTSTANDING CUSTOMER SERVICE.
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August 2023 by Jasmine
Nice people; but overpriced and probably can get a better deal elsewhere. Beware.
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July 2023 by Aaron Doud
May be my go to appliance store. I went in there yesterday, the guy was super friendly and helpful. He helped me find a gas stove very cheap! Furthermore, the delivery was quicker than he said, the new stove was delivered in only 30 minutes. The guys who installed it were very knowledgeable and nice! I'm very happy with my purchase and the service.
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July 2023 by LaDonna Phillips
I just want to come thank Mario for trying to still help me with my issue! Even though it didn't get fixed I WOULDN'T BY A REFRIGERATOR FROM THIS PLACE YOU HAVE 30DAYS FOR A WARRANTY ON A USED APPLIANCE AND AFTER THAT YOUR OUT OF LUCK I SPENT 560 ON A REFRIGERATOR IN MARCH AND NOW ITS BROKE AND THEY WONT FIX IT NEVER AGAIN ON TOP OF THEM SELLING ME A STIVE WITH NO RACKS I HAD TO WAIT MONTHS TO GET THE RIGHT RACKS FOR MY STOVE
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April 2023 by Hassan Hassoon
False advertisement ridiculous prices would not recommend appliances to have loose screws you were warned
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April 2023 by Yasmeen Hamdoun
Called Jays appliance in distress after being told by two shady plumbers that they couldn’t replace my drain valve on my hot water tank because it could break off and they would have to replace the whole hot water tank (which was probably a lie to get me to pay them more for a bigger job). Alex assured me he would likely be able to replace the valve as he had done so before several times and therefore I wouldn’t need to replace my hot water tank. He came promptly to my house after I called and was able to replace the valve with ease. He saved me over a thousand dollars. He could have fed me the same lie to get me to pay more for the tank too but he was honest. Really appreciated his honestly and how quickly he was able to perform the service. I’ll be back.
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December 2022 by Janika Carr
They had the exact fridge I was looking for. They delivered the next morning, great customer service. I've had the fridge a few days and got it checked out, no issues. Great price after looking all over for a week. Will be a repeat customer.
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December 2022 by DeMar Gary Sr
I Bought A Refrigerator In May Had to have it Repaired A Week Later… The Store Had a Repair man Come Out & Put a New Compressor on it… here it is 10 months Later in its not Working I Call a Repair Man to come service it & I was Told that the Compressor put on it was the wrong one for the make an model of the Refrigerator…. They gave me the repair man’s number which doesn’t speak English…. I paid over $1700 for the unit for them not to care
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December 2022 by Leya Britton
I will NEVER do business with them again. I purchased a water tank and once installed it was NO GOOD. They been giving me the run around for them to even come look at it for 4 days now. I wouldn’t recommend this place for used appliances they not even honest that their products are no good. Don’t waste your time nor money!
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December 2022 by Strawberry Stew
WOULD NOT RECOMMEND ???‼️‼️Now don’t get me wrong I understand this is a used appliances place,but my god it shouldn’t go out as soon as you get it to your home. I purchased a washer and dryer from these people. Use both the same day it was delivered the dryer went completely out,and the washer was leaking a hell of a lot of water from the bottom. They bring another washer and dryer. The dryer this time seems to be ok, but the agitator on the washer is no good at all. WHAT A WASTE.. Not to mention they left the first non working dryer in my basement,never came back and picked up the junk. I’m mad because I have to spend more money on a washer , I would not recommend.at all!
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December 2022 by Spartan64 Makris
CON ARTIST SCAMMERS!!! Do not buy here! Do not waste your money with these people! Bought a fridge for $800 from them for it to break before two months of having it. They gave me the run around for days and continuously lied to me. Now I’m stuck with a lemon that I have to fix myself. DO NOT GO HERE!!!
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December 2022 by Dït Soroa
UPDATE: Service was great as long as you BUY! We noticed the fridge leaking after 2 months as the water pooled up and visible ran out into the kitchen. We called them and they came out once to look at it, but seem to not have found anything wrong with it. We then didn't notice it for a while, but after a couple of months we saw how it rotted into the subfloor and black mold was growing. I called again, but the warranty obviously was not active any longer. I let that go. We tooka while to get our dryer installed and first it worked great. But after 10 rounds the connection to the plug melted through and almost started a fire!! Again, they said "we're short staffed and can't help you." I tried to get them at least pick up the faulty dryer but they wouldn't do it.They basically have 0 interest in helping you once the appliance is out of the door. They probably just fix them up so they work right up to the end of warranty and then the pocket the $. It's not my business obviously but with all respect if I think it would be better if they cared about their customers and give a little extra service. It looks hella shady what they're doing and left me with a pretty bad opinion about their operations.////We bought a fridge, dryer and washer from Jay's and the guys were great, delivered it timely and carried the units inside as agreed. Great service!
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December 2021 by Marcea White
The service I received here is 2nd to none. I made my purchase today in & out. Delivery & set up to be completed today. I am a repeat satisfied customer. I always enjoy my 30 day guarantee.See you again fellas. ?
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December 2021 by Hassan Al-Braihi
The employees of this business are phenomenal with outstanding customer service. Very kind, knowledge, helpful, and fair. They have quality products avaliable to those who can't afford to spend top dollar on necessary appliances. Highly recommended! They even deliver!
