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“We got setup with SNIP today and it was such an easy process! Antoine was helpful and super personable. He made sure that we knew they would be available if we needed them or any issues came up. Our move in day just got better!”
“Had an awesome experience getting 2 new phone lines added to my account! Tyree started the process and DeVanté finalized it with such finesse, my friend and I were both highly satisfied and impressed with the service. Thanks TMobile you da best ~”
“I needed 5G Wi-Fi/ Internet service. This location was so wonderful because it's state of the art but the biggest plus was customer service. Mr. Jermaine and Mrs. LaWanda we're PHENOMENAL. They were friendly, thorough and informative. I walked out with a new modem and EXCELLENT 5G service. I'll purchase my new phone deal later.”
“Been a tmobile customer for 4 years and the best experience I just had was today at tmobile I had signal problems with my phone and the problem was resolved in a timely and effortlessly manner the managers (GG) and employees are very knowledgeable and experienced also uses patience with dealing with each and every customer this will be my go to store from here out”
“Maritza helped me get settled to become a new customer. She also tagged along and helped with the setup of my new iPhone. Great environment and the other reps that were here kept everyone laughing with some of the things they said. Totally coming here again if I ever need anything ?”
“I give the service and talent in this location an A. The only downside is that the parking is about a block away, but it is still pretty close by.I'm grateful for a location right downtown.”
“Keith is the best worker. You guys need to give him a raise. Metro messed my new phone up and he was so patient especially since they made him wait for almost a hr on the phone, and super nice.”
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“Black women stand up! Very helpful. Dude at the Southfield location acted like he couldn't remove a 100 dollar bill from when the technician came out and didn't fix the problem. She refunded me my credit without me even asking for it! Thank you! Good location. Highly recommend.”
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“Jack (guy with the glasses) is the man! 100% Amazing service. He was knowledgeable on all phones and services. I came in with my old phone and stopped working. Jack showed the selection of phones and explained the difference between each and every single one of them. Once I made my selection on the phone, the rest was smooth sailing from there! He also threw a great bundle deal on case and screen protectors. He also transferred all my contacts from my previous phone to my new one. I am very satisfied with the service. Any time you stop in 5800 Caniff street, look for the guy with glasses! :)”