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June 2024 by Taylor Jackson
Horrible ! Lies and say medicine is ready when it’s really not when you get there it ! Needs better customer service. More training
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June 2024 by D K
So many staffing issues. Lots of issues with curbside pickup
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June 2024 by Donna Lain
I had bad experiences in pass. The Henny Ford downtown Detroit. When my mother was sick with cancer they moved her out tell family. I want up and want off doctor and every one that flood working. I never want go to downtown one Detroit they're are ruled there....My brother they trying put nurse home. Only thing about that one her got Brother and sister. My olds sister take care of him. They all about money.
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May 2024 by Yasmine Ahmad
Fast, friendly and accommodating. Melody was so sweet when I called to see if my prescription is ready. Love them ❤️
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May 2024 by Benjamin Stokes iii
Lobby Pharmacy is very convenient, you go to the east clinic entrance off of the John C Lodge expressway, right before you get to Grand Blvd they will bring your medicine to your car.
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April 2024 by Kathleen Maple
Your staffing is trash. How can you be a magnet status hospital and literally be the most backwards and delayed location
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January 2024 by Delisa Mack
Took far too long to deliver scrip to my vehicle but I appreciate them being able to fill script
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July 2023 by Nikki Warren
I don't like this place I fill they are the reason my mom is no longer here
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June 2023 by Jacqueline Kramer
Rant pharmacist in K-15 pharmacy was condescending, rude, threatening and accusatory after she was questioned on fees. I informed her I was going to report her. I ended the call after her repeated threats and she continued to dial my number back. The needed medications weren’t acquired due to experience. Filing formal complaints against her with the HFH team.
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June 2023 by Razwan choudhury
I came here on time for my appointment and I had to sit there for 30 min the lady said to sit and didn’t check me on then after 30 min there was a guy at the reception I asked him how long do I have to wait then he checked in me. Wasted 30 min for no reason then why do we have to make an appointment to come here if we don’t get to see the doctor as our appointment time. This is terrible.
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May 2023 by Emily Victor
Very professional but pretty slow, but since it's in the actual hospital, that is not surprising.
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April 2023 by Cassandra Hill
On March 27, we were scrambling to locate a particular medication for a family member. We contacted the HF main campus in Detroit about 30 minutes before closing. Candance in the pharmacy was absolutely accommodating and kind. We were traveling during a peak travel period which was a challenge. Thankfully Candance waited for us to arrive considering the urgency of the medication. The techs at this location was extremely concerned and helpful.
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April 2023 by Paul Brown
Very friendly and fast
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March 2023 by Steve Damron
They really work the fastest of any pharmacy I’ve ever used.
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January 2023 by Edwin Fabre
I have a first rate relationship with this pharmacy. They are polite, courteous, on time and knowledgeable. They leave you feeling stress free.
