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February 2024 by kenzie simmons
NEVER ANSWER PHONE! I need an order cancelled and I called so many times for 2 days and nobody answered. Customer service is no help either. I don’t understand how hard it is to cancel an order!!!!!!
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January 2024 by Isaac Perkins
I hate this location it's very ghetto I walk in and don't even get greeted they never have what I'm looking for and they never answer the phone why are they even open smh
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January 2024 by Christina Satterfield
Unprofessional the staff are rude and condescending won't come to this location again.
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January 2024 by tnoudy3524
Closes early or doesn’t have the correct operating hours. Bad customer service. Bad management.
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December 2023 by Rachael Hall
If I could give zero stars I would theudo not respect federal when it comes to Americans with disabilities and do don't acknowledge service animals my husband was kicked out for having a service dog
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December 2023 by Mr. J.B.
It's literally the only game stop in Detroit, my only reason for not giving 5 stars is because of the rude manager that even the employees complain about. (The dark skinned Big Lady) every customer I know has had an unjust encounter with her. All of these years and her attitude is still s??t
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June 2023 by William Mueller
Staff was very friendly and helpful
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April 2023 by Ray John
Great staff here, always willing to help out and point you in the right direction if something is not in stock. Great selection and informed staff. Neat and conveniently located, for me, at least!!!
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April 2023 by Woodrow Pickett
Went shopping for controller ? & Funko all was in stock it was a good ? day
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February 2023 by Derek Carr
They never pick up the phone
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January 2023 by D Nalls
Took back an item I purchased for Christmas. The young lady that waited on me was pleasant and friendly . Service was great
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January 2023 by 1-4 Nitzo
I went to exchange my controller Anika the store person told me I cant switch my controller without buying another Warranty, which I already had, I went to the Gamestop on Evergreen with my Stick No Issues, Fenkell needs to be Closed Down somebody stealing or she shouldn't manage Nothing not even her own schedule....TERRIBLE SERVICE send her back to Funcoland Training
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January 2023 by David Taylor
No one ever answers the phone. So you end up wasting your time going in there and they don't even have what you want.
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January 2023 by Key Money
Information I received on a item was false I tried to return the item they wouldn't give me a refund or let me upgrade to another item because I opened it how was I supposed to find out the item would work if I didn't open it I called customer service and they didn't respond to me
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December 2022 by Alberto Garcia
Had an online order I wanted to cancel. No one would answer the phone ever. Literally called over 50 times. This place is a nightmare.
