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December 2023 by Ladonna Johnson
Y’all gotta stop hiring kids that don’t understand the meaning of customer service. I walked in almost tripped over the broom and dustpan that was just laying on the floor. Got my items and headed to the front counter which was left unoccupied. And when the cashier finally did come up front there was no greeting because she was on her phone. Rung me up gave me my total I paid and was given a have a nice day. No receipt or nothing and I had to grab my own bags cuz she was busy sending a text. I’ll remember next time to steal something since y’all hiring lil girls that don’t pay attention anyway smh. Only good thing was the store was actually stocked. That’s the only reason for the second star…that Detroit for ya!
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December 2023 by John Thompson
They treat customers rude while some other customers they like they treat like gold, and they complain about each other to customers
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November 2023 by Sasha Jones
Unfortunately I had to give 1 star but I would've gave none. This location is junky and the manager and cashier were very rude. The manager who's name I don't know kept using profanity because she was upset corporate didn't pay her in full and facetiming her boyfriend. Also they wouldn't do a price change for something that was in the right spot but they failed to update the price on the shelf so it rings up a higher price. This location is embarrassing.
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September 2023 by Lyneese Gabriel
It was not necessary for the cashier to make a whole scene out of something so small. I will not be coming back to this store because I felt disrespected. I came in here about a month ago and I had a shoulder bag on my right shoulder, the cashier yelled out "Excuse me but you have to leave your bag upfront!" I said "This is my personal bag, I use it as a purse, it has my money, ID and other belongings in it" she said "Well that doesn't matter you have to leave your bag upfront that is the store rules" I said "I don't think that is a good idea. I've been to other Dollar General stores and they've never asked me to leave my bag upfront" she became angry and threw her hands in the air and shouted "FORGET IT!! FORGET IT! Do what you want!" All while there were customers standing there watching everything. I walked away and she thought that I couldn't hear her but I heard her laughing and mocking me to the customers she said "That doesn't even look like a purse. It's a bag it's not a purse" the customers started laughing. When I got up to the check out line her whole demeanor changed and she said "I didn't mean anything by what I said, it's just store policy that you leave your bag upfront I am just going by what the manager told me" That's understandable but it was not worth making a mockery out of me, she could have said excuse me and then pulled me to the side. There was no need to put on a whole show for the customers.
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August 2023 by Salm Salm
They closed 18 minutes before closing time . , as well non friendly workers
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July 2023 by D Van
Went there yesterday and manager got mad for asking her for help. She was very rude and started cursing. Customer service is horrible all they do is stand around on the phone and try to avoid helping you would give her a minus 10 if I could
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June 2023 by Lonnial Williams
Nice store so far. I can't complain.
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February 2023 by Jerrold Mason
When you call they never answer the phone they always got one person to standing at the register and other two registers are closed show bad customer service location should be closed down
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February 2023 by pam moore
The young ladies working there was nice
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December 2022 by hesham awad
very disrespectful costumer service. The employee does not have the slightest standard of ethics and concern for customers. I do not recommend this place
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The parking lot is NASTY. It hasn’t been swept or trash picked up.The store is not maintained very well. Cluttered and disorganized.
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May 2022 by Pattycake 313
I was in this store today.. No one has to put up with disrespectful store managers!! I purchased some items that had digital coupons and some didn't match the amount on the receipt. I came back in ask the guy was he the manager and he said yes. I was trying to ask a question and explain my concerns. He proceeded to cut me off and tell me the store doesn't have anything to do with the app! WHAT?! After doing back and forth I told him(How about I just return EVERYTHING and you give me my MONEY BACK! People please report this stuff. I sent aemail and called corporate. He also was rude to his workers, I said something about that and told him he need customer service skills. He told me it was none of my business. I can go on. I will NOT RETURN TO STORE #14569!! And they lost a $88 sale for a $3 Question! The cashier was pleasant tho.
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May 2022 by Josh Perry
It's spotless, and they have a lot of cleaning materials that other places don't. Keep up the fantastic work, the cashier has a great personality.
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May 2022 by Simone Clark
The customer service is always good but the cleanliness of the store can be improved. There is always a cart or two lingering in the aisles and the clarence aisle is always disorganized. This location need more variety of products. This particular Dollar General is close to my house but I only go if absolutely necessary and I know for sure they have what I want (because they usually do not). However the Dollar General on Joy and Schafer is my favorite. I go there often. They always have what I need and the customer service is excellent there. The store is always clean and there is always someone around to help you find what you need!***Update*** 4/18/2022Terrible customer service. I understand that stealing is a problem at this location. However, workers need to be better prepared when dealing with a customer that wants to buy product. I wanted to buy (1) Tide laundry detergent (according to them it is a high theft item). I am not naive about the area I live in. I do understand people steal. However I was informed that there was the detergent I was looking for in the back. I also had other things I was purchasing. Once I got to the register I ask the cashier did she have a barcode she could scan so I could pay for the detergent BEFORE she actually goes to the back to get it. She said no. I then asked if she could get it and the ring it up and I would pay for it. She said no. I do not like that there was nothing done to help the customer. Why have product if you are not going to sell it.
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March 2022 by Fireball
Service is good, people are friendly. It's also on fire
