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September 2024 by Josephine Fella
Love my CVS, they there when I need something or it be ready for me to pick up my medications.
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September 2024 by Kellz_ Way
Pharmacist Dawn Jones, and Asst Tamika went above and beyond to get my Husbands Medication approved with my Insurance Comp, after a major Surgery. Thank you Ladies for a job well done!!!!
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August 2024 by danielle seatts
I would give them zero stars if I could. This place is extremely unprofessional. If takes the pharmacy representatives at least 5 minutes to even address you when you’re in the drive through. The parking lot and store is always filthy. There is also two huge pot hole in the parking lot. This is the only CVS pharmacy in the area that looks like this. Just shut it down please.
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August 2024 by Renee Walker
Great customer service always
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August 2024 by Heidi MeachumW
Friendly and well stocked
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July 2024 by Samaya Tyson
Great Customer Service
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June 2024 by Lonnial Williams
I can't complain, it's in a good location for me. The service is good.
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March 2024 by shirina cade
This cvs is horrible and needs to be closed for business they lie to folks that are having health emergency/ issues ,and it’s sad because it seems to me that the majority of their employees are there for the money and not to actually help heal the community they serve I came to this location to pick up a prescription but due to my insurance changes my medication wasn’t covered so they didn’t feel it. Which is understandable but they didn’t even have it ready just in case I wanted to pay cash for it. As a matter of fact after standing in line for a long period of time I was told it wasn’t filled and they didn’t know why. But I could stand in another line to find out why so I did just that only to be told I would have to go to a Walgreens or another pharmacy due to my insurance change. The young lady even told me once I got to the Walgreens she would send over my electronic prescription but that didn’t happen. I got to the Walgreens and the pharmacist couldn’t even get anyone on the phone to even get the prescription sent over so that it could be filled. I will never return to the cvs for anything else and if your reading this you shouldn’t either.
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March 2024 by Vincent Fairley
It's A Very Friendly Wonderful Place To Shop For All Customer Service Needs Like Snacks And Toiletries And Bathroom Items And Candy Bars Etc. I Bought Dux-Lax Yesterday For My Outpatient Surgery Procedure To Be Prepared Of Being Scheduled To Go To Ascension Providence Hospital In Farmington Hills Michigan For An Colonoscopy Scope Procedure I Asked One Of The Pharmacists To Request The Right Item And Yvonne One Of The Pharmacists Was Very Patient And Helpful,And Gave Me The Good Advice And Imput Of Getting The Right Medication For My Colonoscopy Prepping Procedure,I Was Very Happy And 100% Satisfied With What I Needed,CVS Pharmacy In The Heart Of Novi Michigan At Pontiac Trail At Beck Road In Absolutely Number One In Quality Customer Service Care!!! Sincerely Yours Mr.Vincent Fairley&Madeline Address 31150 Walden Ct,Apt,201 Novi Michigan,48337 Waterview Farms Apartments Homes.
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March 2024 by Melanie Fisher
I didn't know that answering the phone was being considered above and beyond these days. Do better CVS. You're a pharmacy, people need to speak to you they don't want to. I've called three times and been repeatedly placed on hold to eventually just be hung up on. Why bother being open, you obviously don't want customers.
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December 2023 by jovan flowers
The service was nice there
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December 2023 by S Turner
Very slow service at the pharmacy
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December 2023 by Darla Parvenu
I switched to this pharmacy for convenience because it is open 24hrs. Never had a serious problem with service however today, I sent my son to pick up my blood pressure medicine which I hadn’t been able to get due to not having transportation because my car was stolen. Only to be told that the entire pharmacy staff is at lunch? Absolutely ridiculous!!!! Why would the entire staff be at lunch at the same time??? I am VERY DISAPPOINTED. WHOEVER MADE THIS SCHEDULE IS SELFISH AND VERY INCONSIDERATE ‼️‼️‼️ DON’T Advertise that you’re open 24 hours if you’re NOT going to be open 24 hours.
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December 2023 by CiEra Love
No one answers the phone , communication is POOR. I had to leave home again beca When I picked my prescription up last night I wasn’t notified one of them wasn’t available so I’m out this morning with pneumonia in both of my lugs all for them to tell me they had to order my medication.. when that information could have been provided if someone would have answered the phone and or told me that when I picked up my prescription the night before!! I will never be returning to this place. The manager was rude and had 0 skills besides telling me they were hiring!!!!
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November 2023 by Carly ah1
From one medical facility to another, its very frustrating referring patients to you all when you try to call and are left on hold for 40 minutes, just to be hung up on. Did this 5x times today and I feel bad for our patients that needs there medication, we've faxed it and E-scribed it, but when patient arrives you state you didn't receive it. We try to call and verify if you did with absolutely no luck.