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November 2024 by Bobbie Rogers
Wonderful job. Thanks for actually doing the job. Dwayne was great.
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November 2024 by KaJuan Hayden
The employees here are really nice and and go out of their way to please their customers.
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April 2024 by Yashmyn
Even with the rain affecting their computer systems/internet, Isaiah and the district manager, Mayo, who was visiting the store, very efficiently helped me upgrade my father's lost phone and my mother's kind-of busted-open phone. There weren't phone cases on the floor for the precise phones I wanted, but I didn't want to buy the phones without cases -- and Isaiah didn't want me to either, so he scoured the stockroom until he found what I needed. And then when it was time to set up the new phones and it was taking a very long time on my mother's busted phone, Mayo and Isaiah did some real troubleshooting, even temporarily shutting down the display phones to maximize bandwidth available for the transfer of data from one phone to the other.Both Mayo and Isaiah were friendly and professional and made sure I understood how the protection plan worked, including payment of the deductible.Excellent service and they patiently showed me how to do things like reduce the number of notifications my parents, senior citizens, had to hear on their phones.Location: They're next to the gas station at the southwest corner of Schaefer and W. McNichols (6 Mile).
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September 2021 by Latonya Walker
Cricket store owner is really kind...fantastic ...thank you for a joyful experience
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June 2021 by Shaylynn1 Artist
Awesome customer service