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January 2024 by Rita R.
CHASE NEEDS TO SPEND LESS TIME PREDICTING POLLS AND MORE PREDICTING HOW TO CONFORM TO CFPB/OCC/FDIC GUIDELINES Don't let Chase DOG you. File CFPB/OCC/FDIC/BBB complaints (or review), place reviews everywhere and TAKE YOUR MONEY OUT OF CHASE (OUR MONEY IS THEIR POWER. DON'T ALLOW THEM TO USE IT AGAINST US. EACH CLOSED ACCOUNT MAKES THEM WEAKER-FIGHT); sign onto existing class-action lawsuits against them (just type in search "existing class-actions against Chase"); "find a class-action attorney (type)" and file a new one and/or small claims (for a nominal fee; they have to pay for every case filed or lose by default) or regular lawsuit. They have to pay you excess of their error with a class-action though. Corporate -Chase could take "as long as it takes" to correct my account (what about the interest you're charged on that incorrect balance); -that she would not even ATTEMPT to credit one month, which I donated in cash (whether the organization had authorization or not); -the other months would be credited---eventually; -any company/organization can charge your credit card, and unless you can show that you paid them by other means (whether you owe them or not), you eat it. That is insane. Executive -Chase was not going to look into this issue any further -they may recoup the money that they had credited me -I was not going to speak to anyone other than her as long as she worked for "her supervisor's name; -that any company or organization can charge your card, as long as they have your number -she would not put her response in writing and that I had received all of the paperwork that I was going to receive from Chase. The organization reversed the charges, but Chase did nothing to assist me and/or accept their obligations. You don't have to pay the disputed amount on your card, so transfer the rest while you FIGHT. My 1/10/24 Chase review was removed by BBB as their policy is: "It is against policy to double whammy a company. Consumers are only permitted to either file a complaint or a customer review -- not both." (Doing nothing privately or nothing but venting publicly). A company only needs to respond; not resolve your issue. In my case, they just responded "We are keeping the resolution private, if there is one." Leaves one to wonder about the BBB. Consumer Affairs is delaying publishing this (it has been pending since 1/13/24; 10 days): Facebook won't allow ME to put 2-step verification on MY OWN account to stop anyone/whomever (probably them) from going into my account and removing or altering this review. It has happened several times (over 6x in 1 day) since I posted it. I'm sure Chase's BUDDIES don't like me or you telling people to take their money out of Chase. Wallethub won't allow me to update this to this revised draft.
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January 2023 by Google user
No atm wasted my time
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September 2022 by Ned Soufi
Closed .. No ATM outside !
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June 2022 by Kayla Gaydos
No atm wasted my time
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November 2020 by Joe “Joedread888” Dread
THE PLACE ISNT EVEN OPEN
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April 2016 by McKenzie D.
This branch has an ATM inside, so available only when bank is open! In addition, there is no drive-thru, and no Saturday hours. All sites are listing bank hours on Saturday from 9:00 - 2:00, but that is incorrect. Saturday hours have been cancelled since the beginning of 2016, per a paper sign on the door in January! I have called Chase repeatedly to report and complain about the lack of Saturday hours in the Detroit area, especially at branches that are nearby, easily accessible and have parking. I have also complained about the lack of outside ATMs and drive-thru within the city, and the fact that the existing outside ATMs are not in safe locations! So far, no changes have been made to address these concerns... I guess Chase thinks everyone does all their banking on their phones, or they just don't care about customer convenience in Metro Detroit!!
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December 2010 by Charlie P.
This place is decidedly in the "hood". You have to go through an isolation chamber, and a metal detector, before reaching the teller, who is behind VERY thick bullet proof glass. But it's the closest branch to my work, and I ain't dead yet,.....