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January 2024 by Rita R.
CHASE NEEDS TO SPEND LESS TIME PREDICTING POLLS AND MORE PREDICTING HOW TO CONFORM TO CFPB/OCC/FDIC GUIDELINES Don't let Chase DOG you. File CFPB/OCC/FDIC/BBB complaints (or review), place reviews everywhere and TAKE YOUR MONEY OUT OF CHASE (OUR MONEY IS THEIR POWER. DON'T ALLOW THEM TO USE IT AGAINST US. EACH CLOSED ACCOUNT MAKES THEM WEAKER-FIGHT); sign onto existing class-action lawsuits against them (just type in search "existing class-actions against Chase"); "find a class-action attorney (type)" and file a new one and/or small claims (for a nominal fee; they have to pay for every case filed or lose by default) or regular lawsuit. They have to pay you excess of their error with a class-action though. Corporate -Chase could take "as long as it takes" to correct my account (what about the interest you're charged on that incorrect balance); -that she would not even ATTEMPT to credit one month, which I donated in cash (whether the organization had authorization or not); -the other months would be credited---eventually; -any company/organization can charge your credit card, and unless you can show that you paid them by other means (whether you owe them or not), you eat it. That is insane. Executive -Chase was not going to look into this issue any further -they may recoup the money that they had credited me -I was not going to speak to anyone other than her as long as she worked for "her supervisor's name; -that any company or organization can charge your card, as long as they have your number -she would not put her response in writing and that I had received all of the paperwork that I was going to receive from Chase. The organization reversed the charges, but Chase did nothing to assist me and/or accept their obligations. You don't have to pay the disputed amount on your card, so transfer the rest while you FIGHT. My 1/10/24 Chase review was removed by BBB as their policy is: "It is against policy to double whammy a company. Consumers are only permitted to either file a complaint or a customer review -- not both." (Doing nothing privately or nothing but venting publicly). A company only needs to respond; not resolve your issue. In my case, they just responded "We are keeping the resolution private, if there is one." Leaves one to wonder about the BBB. Consumer Affairs is delaying publishing this (it has been pending since 1/13/24; 10 days): Facebook won't allow ME to put 2-step verification on MY OWN account to stop anyone/whomever (probably them) from going into my account and removing or altering this review. It has happened several times (over 6x in 1 day) since I posted it. I'm sure Chase's BUDDIES don't like me or you telling people to take their money out of Chase. Wallethub won't allow me to update this to this revised draft.
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September 2023 by Choicee' Ford
There’s no atm
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May 2023 by Alfonso Prado
You can’t deposit cash to another person account any more??? what a ridiculous statement!! cash is trash!
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June 2022 by C H
No atm
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March 2022 by Ronald Pringle
The people are very pleasant and assist you with all of your needs. Thanx. .
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January 2022 by Bob Bobb
Tellers are nice, but the management is grossly incompetent, if it exists at all. The root of the problem may be the regional manager Lolita Carpenter, who is a complete disaster.
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September 2021 by Antonia Mathews
No ATM access after hours!
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June 2021 by Raven W
No atm
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March 2021 by Raven Williams
No atm
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November 2020 by Balsh Ahkee
What's the purpose of this place no atm no going insideShut it down already
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October 2020 by Tamara Smith
Drive thru only. But staff sent us to another bank was very rude. The lady at the Second Bank ask why they wouldn't cash the check we told them they said we have to go inside of a Lobby she said that was not true and she had already endorse the check on the back very rude
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April 2019 by Nejad Shaut
Bad customer employees have attitudes
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September 2018 by Christopher Nesler
they stole my money closed my account i went to 3 different braches to speak to mangers nobody could help me
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June 2018 by Miyamo Bobo
Handling business
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June 2018 by I Challenge
Handling business
