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January 2024 by Rita R.
CHASE NEEDS TO SPEND LESS TIME PREDICTING POLLS AND MORE PREDICTING HOW TO CONFORM TO CFPB/OCC/FDIC GUIDELINES Don't let Chase DOG you. File CFPB/OCC/FDIC/BBB complaints (or review), place reviews everywhere and TAKE YOUR MONEY OUT OF CHASE (OUR MONEY IS THEIR POWER. DON'T ALLOW THEM TO USE IT AGAINST US. EACH CLOSED ACCOUNT MAKES THEM WEAKER-FIGHT); sign onto existing class-action lawsuits against them (just type in search "existing class-actions against Chase"); "find a class-action attorney (type)" and file a new one and/or small claims (for a nominal fee; they have to pay for every case filed or lose by default) or regular lawsuit. They have to pay you excess of their error with a class-action though. Corporate -Chase could take "as long as it takes" to correct my account (what about the interest you're charged on that incorrect balance); -that she would not even ATTEMPT to credit one month, which I donated in cash (whether the organization had authorization or not); -the other months would be credited---eventually; -any company/organization can charge your credit card, and unless you can show that you paid them by other means (whether you owe them or not), you eat it. That is insane. Executive -Chase was not going to look into this issue any further -they may recoup the money that they had credited me -I was not going to speak to anyone other than her as long as she worked for "her supervisor's name; -that any company or organization can charge your card, as long as they have your number -she would not put her response in writing and that I had received all of the paperwork that I was going to receive from Chase. The organization reversed the charges, but Chase did nothing to assist me and/or accept their obligations. You don't have to pay the disputed amount on your card, so transfer the rest while you FIGHT. My 1/10/24 Chase review was removed by BBB as their policy is: "It is against policy to double whammy a company. Consumers are only permitted to either file a complaint or a customer review -- not both." (Doing nothing privately or nothing but venting publicly). A company only needs to respond; not resolve your issue. In my case, they just responded "We are keeping the resolution private, if there is one." Leaves one to wonder about the BBB. Consumer Affairs is delaying publishing this (it has been pending since 1/13/24; 10 days): Facebook won't allow ME to put 2-step verification on MY OWN account to stop anyone/whomever (probably them) from going into my account and removing or altering this review. It has happened several times (over 6x in 1 day) since I posted it. I'm sure Chase's BUDDIES don't like me or you telling people to take their money out of Chase. Wallethub won't allow me to update this to this revised draft.
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September 2023 by Ebony Huffman
Terrible they are charging a service fee of almost 13 dollars for my son's ssi account when his checks were supposed to get deposited instead his back pay checks are olny getting deposited and not the monthly checks which from my understanding should have been also now due to their error i have to go through the tedious task of re-submit the paper work all over again and they put me at risk of being penalized for their error .I find it very contradicting and greedy that a billion dollar company would put someone through a hardship for 13 dollars and will cause a overdraft just to get it and possibly overdraft fees of almost 40 but I guess thats how these rich individuals stay rich they have to put their foot on the back of poor or less fortunate they don't even get taxed as the individuals of low income status do i guess this is the corruption the Bible speak of and it will end soon for we are in the last days this rein of greed money and power will end and those who flourish off of others suffering will have the almighty to answer to soon enough
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May 2023 by Geraldine McBurrows
No wait, got what I went for.
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December 2022 by Taha A
Worst experience ever I tried cashing my check all of a sudden manager comes says we can’t cast check at this location. She gave me no reason why she couldn’t cash it. I cash my check at any chase bank all the time she proceeded to put a stamp on my checks saying they denied the check at this location
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September 2022 by James Goodman
The Best Costomer Service!
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August 2022 by Valerie King
Been with them for 30 years great service
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May 2022 by Britanny Ellis
Chase is very old-school . I’m deciding to switch my bank as soon as I can. Because instead of disputing a charge they want to cancel your whole card and have you wait on another one . I find it very weird how they stopped replacement cards from the branch like what?? Then when waiting on that new card you can’t do anything ..not even get a cash advance from your OWN BANK .. PNC HERE I COME
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January 2022 by gary durr
Greetings at the front door by staff and security fast and Speedy services buy all cashiers
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September 2021 by Nicholas Zeigler
Wonderfully personable staff. I drive past multiple chase banks for this branch.
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August 2021 by April McCain
Rodney the personal banker has given me outstanding customer service.. I originally walked in to do an stop payment and he explained to me some things about my account... then he reversed an insufficient fee that I was ok with having but he did and I am grateful for that!!!
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August 2021 by Leen Mallory
Ms. Hollis is a wonderful teller at this location. Hate to see her leave, this branch won't be the same without her lovely presence
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January 2021 by Michael Robinson
Courteous, informative tellers. Fast service with a smile. Thanked me for my business.
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November 2020 by Matt Mallory
Ms. Hollis is a wonderful teller at this location. Hate to see her leave, this branch won't be the same without her lovely presence
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November 2020 by Keith Jones
FRIENDLY SERVICE
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October 2020 by April Nicole
Rodney the personal banker has given me outstanding customer service.. I originally walked in to do an stop payment and he explained to me some things about my account... then he reversed an insufficient fee that I was ok with having but he did and I am grateful for that!!!
