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May 2024 by Focused-on Life!
Never opening an account with them again! Cashier's are rude, housing application process sucks a@@!!
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January 2024 by Rita R.
CHASE NEEDS TO SPEND LESS TIME PREDICTING POLLS AND MORE PREDICTING HOW TO CONFORM TO CFPB/OCC/FDIC GUIDELINES Don't let Chase DOG you. File CFPB/OCC/FDIC/BBB complaints (or review), place reviews everywhere and TAKE YOUR MONEY OUT OF CHASE (OUR MONEY IS THEIR POWER. DON'T ALLOW THEM TO USE IT AGAINST US. EACH CLOSED ACCOUNT MAKES THEM WEAKER-FIGHT); sign onto existing class-action lawsuits against them (just type in search "existing class-actions against Chase"); "find a class-action attorney (type)" and file a new one and/or small claims (for a nominal fee; they have to pay for every case filed or lose by default) or regular lawsuit. They have to pay you excess of their error with a class-action though. Corporate -Chase could take "as long as it takes" to correct my account (what about the interest you're charged on that incorrect balance); -that she would not even ATTEMPT to credit one month, which I donated in cash (whether the organization had authorization or not); -the other months would be credited---eventually; -any company/organization can charge your credit card, and unless you can show that you paid them by other means (whether you owe them or not), you eat it. That is insane. Executive -Chase was not going to look into this issue any further -they may recoup the money that they had credited me -I was not going to speak to anyone other than her as long as she worked for "her supervisor's name; -that any company or organization can charge your card, as long as they have your number -she would not put her response in writing and that I had received all of the paperwork that I was going to receive from Chase. The organization reversed the charges, but Chase did nothing to assist me and/or accept their obligations. You don't have to pay the disputed amount on your card, so transfer the rest while you FIGHT. My 1/10/24 Chase review was removed by BBB as their policy is: "It is against policy to double whammy a company. Consumers are only permitted to either file a complaint or a customer review -- not both." (Doing nothing privately or nothing but venting publicly). A company only needs to respond; not resolve your issue. In my case, they just responded "We are keeping the resolution private, if there is one." Leaves one to wonder about the BBB. Consumer Affairs is delaying publishing this (it has been pending since 1/13/24; 10 days): Facebook won't allow ME to put 2-step verification on MY OWN account to stop anyone/whomever (probably them) from going into my account and removing or altering this review. It has happened several times (over 6x in 1 day) since I posted it. I'm sure Chase's BUDDIES don't like me or you telling people to take their money out of Chase. WalletHub won't allow me to update this to this revised draft.
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January 2023 by Prashant Hegde
No 24x7 ATM
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May 2022 by Mekkel Richards
ATM is never open even though the sign says 24 hours. Don't waste your time
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May 2022 by يمني ياعم
(Translated by Google) Very cool handling(Original)تعامل رائع جداً
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May 2022 by Christal P.
This Chase Bank branch located inside Cadillac Place is my favorite. It's usually not crowded and the workers are friendly. Bank clerk Demetrius M. always provides above and beyond customer service. I wish more bank experiences were like this. There is an ATM machine conveniently located in the corridor right outside of the bank's entrance. There is no drive-thru service so you will need to find parking. This aspect is what may make it less crowded and less convenient unless you work in the New Center neighborhood or plan to stop by Cadillac Place on business.
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March 2022 by N Master
There ATMs are always out of service. All of them.... Every day... and at the same time.... What is the point of ATMs if they are mysteriously out of service during non business hours? I know its not policy to "turn off" inner city ATMs at a certain time but I sincerely believe that's what's happening at many Detroit Chase branches.
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November 2021 by Angelina Canty
Always the best.
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June 2018 by Bill Printy
There is no outside ATM Detroit Banks can't even put an ATM cuz you're guaranteed to get robbed I guess
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January 2018 by steven hawring
Clerks and teller and really nice, and will always fill in the forms for you, the tall thin black guy with the glasses is very rude and full of himself
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June 2017 by Lactrice
Good clerks fast pace
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April 2017 by Henrietta Wash
Good clerks fast pace
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March 2016 by Peter Rogan
My bank since 1988. Friendly, courteous, helpful, detail-oriented, finds a way to get things done -- all I could want in a bank.
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October 2015 by Darlene Rickett
Walk to Chase Bank 3044 west Grand BLVD. DETTOIT, MICHIGAN!
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June 2014 by Miyamo Bobo
Closed saturdays!!! Nooooo!!! I need in store service. I dont use atms due to easy access. Thats how you end up broke.
